Director, Analytics & Automation

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

2600 LUCIEN WAY

City:

MAITLAND

State:

Florida

Postal Code:

32751

Job Description:

Oversees the Analytics team to develop and maintain data analytics and reporting tools that enables early detection of operational risks as well as performance gaps, and supports data-driven decision making for Revenue Cycle leaders at all levels across the enterprise Oversees the execution and implementation of Revenue Cycle strategic initiatives involving robotic process automation (Automation) and AI Establishes realistic internal SLAs and Key Performance Indicators for relevant support functions; sets clear, compelling goals for the Analytics and Automation team leaders, and holds them accountable for performance, cultivating the climate for open and frequent communication Serves as a liaison between Revenue Cycle functional area teams and executive leadership to help conceptualize and translate in-depth data analysis into actionable business insights Responds to escalations of key issues from the Automation and Analytics teams and collaborates with team members to identify resolution and alternative plan of action Fosters collaboration between Automation and Analytics teams with the broader PI and Business Support department Ensures alignment of Automation and Analytics teams with the broader Revenue Cycle and enterprise strategic objectives Follows, shares, and incorporates automation related market innovation and trends in alignment with leading Revenue Cycle practices Other duties as assigned.Knowledge, Skills, and Abilities:
• Broad understanding and experience within hospital and physician operations in an integrated health system [Required]
• Purposeful and results oriented [Required]
• Strong leadership and interpersonal skills to organize, develop, manage, and motivate teams [Required]
• Strong problem-solving, decision-making, administrative, and time management skills [Required]
• Ability to respond to change and opportunity with agility [Required]
• Advanced communication skills to develop cross-functional relationships across the organization to tie the support and improvement functions across end-to-end Revenue Cycle [Required]
• Ability to inspire high performance and foster a climate of collaboration and continuous learning [Required]
• Ability to build trust and relationships, remove barriers, and achieve consensus effectively in a large and complex matrix organization [Required]
• Ability to manage projects and teams to communicate expectations and deliver results in the form of implementable automations, insightful dashboards, and other special projects [Required]
• Proficient in MS Office (Word, Excel, PowerPoint, Visio, Project, Outlook) [Required]
• Knowledge of automation and analytics technologies, systems, and vendors’ capabilities and best practices [Required]
• Ability to interpret technical system requirements and languages and bridge that understanding with Revenue Cycle leaders [Required]
• Working knowledge of analytic tools such as Qlikview, PowerBI, or other similar tools [Preferred]
• Familiarity with Automation-related languages, knowledge and skills (e.g., UiPath, Automation Anywhere, Power Automate, MS Power Platform, SQL (T-SQL, PL-SQL or similar), jQuery, JavaScript) [Preferred]

Education:
• Bachelor's [Required]
• Master's [Preferred]

Field of Study:
• in business administration, finance, or a related field
• in finance, business, or health administration

Work Experience:
• 5+ progressive experience leading teams in a hospital and/or physician environment [Required]

Additional Information:

Licenses and Certifications:
•Certified Healthcare Financial Professional (CHFP) [Preferred]
•EPIC Credential (EPIC CRED) [Preferred]
•Project Management Professional (PMP) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$127,310.90 - $236,789.66

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.