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E-Rate Coordinator

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • β€’
    Training And Development
  • β€’
    Data Reporting
  • β€’
    Mentorship
  • β€’
    Communication
  • β€’
    Time Management
  • β€’
    Teamwork
  • β€’
    Customer Service
  • β€’
    Detail Oriented
  • β€’
    Problem Solving

Roles & Responsibilities

  • Three years of E-rate experience as a state E-rate coordinator or professional E-rate consultant with ten or more clients.
  • Experience within a K-12 administrative or instructional environment.
  • Experience developing and delivering technical training.
  • Valid North Carolina Driver's License (or ability to acquire within 60 days of hire for out-of-state applicants).

Requirements:

  • Serve as a statewide E-rate resource for NC public schools by providing expert guidance, technical assistance, and program support related to E-rate requirements, applications, funding commitments, appeals, and eligible services.
  • Monitor the Schools and Libraries Division, FCC, and related E-rate program resources for North Carolina school system applications, funding commitments, program changes, added eligible services, deadlines, and compliance requirements.
  • Provide direct telephone, email, virtual, and on-site support to public school units, including assistance with application completion, vendor issues, funding questions, SLD appeals, and program documentation.
  • Develop and maintain effective working relationships with PSU E-rate contacts, Technology Directors, state E-rate coordinators, the Schools and Libraries Division, the FCC, public libraries, vendors, and other eligible entities; oversee, develop, and maintain databases, reports, and program records that compile and track information specific to North Carolina public schools participation in the E-rate program.

Job description

Agency

Dept of Public Instruction

Division

Technology Services

Job Classification Title

Network Analyst I (NS)

Position Number

65002783

Grade

DT07

About Us

The North Carolina Department of Public Instruction (NCDPI) is charged with implementing the state's public school laws for pre-kindergarten through 12th grade public schools at the direction of the State Superintendent of Public Instruction and State Board of Education.

Description of Work

*This is an anticipated vacancy.
This position is expected to be available on May 19, 2026. *


The E-rate Coordinator supports the School Connectivity & CyberSecurity section by helping North Carolina public school units secure, manage, and fully utilize federal E-rate funding for telecommunications, Internet access, and network infrastructure. This position provides statewide coordination, technical assistance, application support, training, reporting, and program guidance to ensure public schools have reliable, secure, high-speed connectivity while maximizing the effective use of federal and state funding.

This is a regional, home-based position and may require up to 20 percent travel.

Job Responsibilities:

Serve as a statewide E-rate resource for North Carolina public schools by providing expert guidance, technical assistance, and program support related to federal E-rate requirements, applications, funding commitments, appeals, and eligible services.

Monitor the Schools and Libraries Division, FCC, and related E-rate program resources for North Carolina school system applications, funding commitments, program changes, added eligible services, deadlines, and compliance requirements.

Provide direct telephone, email, virtual, and on-site support to public school units, including assistance with application completion, vendor issues, funding questions, SLD appeals, and program documentation.

Develop and maintain effective working relationships with PSU E-rate contacts, Technology Directors, state E-rate coordinators, the Schools and Libraries Division, the FCC, public libraries, private schools, vendors, and other eligible entities.

Oversee, develop, and maintain databases, reports, and program records that compile and track information specific to North Carolina public schools participation in the E-rate program.

Create current E-rate training resources, deliver training sessions, participate in state and national E-rate coordination calls, provide leadership and guidance to other SCI E-rate Coordinators, and complete additional duties as assigned.

Valid North Carolina Driver's License. Out-of-state applicants must have a valid driver's license and acquire a North Carolina Driver's License within 60 days of hire.

Knowledge Skills and Abilities/Management Preferences

Recruitment Range: $70,528.00 - $90,669.00

Management Preferences:

  • Three years of E-rate experience as a state E-rate coordinator or professional E-rate consultant with ten or more clients.
  • Experience within a K-12 administrative or instructional environment.
  • Experience developing and delivering technical training.

​

Important: This posting closes at 11:59:59 PM the night BEFORE the End Date above.

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Supplemental Information:

The School Connectivity & CyberSecurity section ensures that all North Carolina public school units have access to secure, reliable, high-speed Internet and network services that support instructional and professional needs. The section leverages E-rate, state funds, shared services, and Cooperative Purchasing Agreements to reduce local burden, strengthen statewide connectivity, and preserve local decision-making for technology leaders.

Minimum Education and Experience

Some state job postings say you can qualify by an β€œequivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Tamara Lynn Cherry

Recruiter Email:

TAMARA.CHERRY@DPI.NC.GOV

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