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Associate Training Specialist

Roles & Responsibilities

  • Experience delivering web-based and onsite training.
  • Experience developing and improving training curricula.
  • Ability to integrate client best practices into training delivery.
  • Strong communication and collaboration skills to work with internal departments and clients.

Requirements:

  • Conduct web-based and onsite training for all products.
  • Provide feedback from training experiences for the purpose of improving the training curriculum for greater client success.
  • Integrate client best practices into delivery of training for a more relatable client experience.
  • Develop educational tools for the introduction of new modules/functionality for repeated use by various internal departments, and clients.

Job description

POSITION SUMMARY

 

The Associate Training Specialist will be responsible for providing our clients and internal resources with the knowledge and tools to successfully and independently implement and utilize any and all products and services while using internal/external interactions and product knowledge to continuously find opportunities to improve the current training tools and processes.

 

ESSENTIAL DUTIES OR RESPONSIBILITIES (The below listed duties are not all inclusive. This position must also perform other duties as assigned.):

  • Conduct web-based and onsite training for all products.
  • Provide feedback from training experiences for the purpose of improving the training curriculum for greater client success.
  • Integrate client best practices into delivery of training for a more relatable client experience.
  • Develop educational tools for the introduction of new modules/functionality for repeated use by various internal departments, and clients.

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