Deal Desk Analyst

CENTEGIX® is the industry leader in wearable safety technology for healthcare, education, government, and commercial workplaces with over 800,000 badges in use. The cloud-based CENTEGIX Safety Platform® initiates the fastest response time for emergencies, from the everyday to the extreme. Leaders in over 18,000 locations nationwide trust CENTEGIX's innovative safety solutions to empower and protect people (every day).

Purpose 

CENTEGIX is seeking a highly organized, detail-oriented, and collaborative Deal Desk Analyst to support our growing Sales organization. This role will serve as a critical partner to Sales, Revenue Operations, Finance, and Legal by managing the quote-to-cash process, supporting deal structuring, and ensuring pricing and contract accuracy across customer transactions.

This individual will help drive deal velocity while maintaining compliance with internal pricing, approval, and contracting standards. The ideal candidate thrives in a fast-paced environment, can manage multiple competing priorities simultaneously, and brings experience supporting SaaS and/or HaaS (Hardware-as-a-Service) sales environments.

This is a remote position supporting a national sales organization of 20+ Sales Executives and Account leaders.

Position Responsibilities 

• Partner directly with Sales teams to structure, review, and process customer quotes, pricing requests, renewals, and order forms
• Support high-volume deal activity, managing approximately 10–15 active quotes and transactions simultaneously
• Collaborate cross-functionally with Legal, Finance, Revenue Operations, and Sales leadership to facilitate timely deal approvals and execution
• Coordinate contract review and redline processes between Sales and Legal teams
• Review deals for pricing accuracy, margin considerations, discounting approvals, product bundling, and compliance with company policies
• Assist Sales teams with strategic pricing recommendations, packaging, and commercial deal structures
• Generate, update, and maintain quotes, opportunities, contracts, and supporting documentation within Salesforce
• Support quote-to-cash operations and identify opportunities to improve workflow efficiency, scalability, and process automation
• Ensure accuracy of customer, opportunity, and contract data across systems
• Help maintain SLAs related to quote turnaround, approvals, and contract processing
• Serve as a trusted operational resource to the Sales organization during active deal cycles and quarter-end activities

• 5+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Contracts Administration, Pricing Operations, or related commercial operations roles
• Experience supporting SaaS, technology, IoT, subscription-based, or Hardware-as-a-Service (HaaS) organizations preferred
• Strong experience working within Salesforce required
• Experience with Salesforce CPQ and/or Salesforce Revenue Cloud strongly preferred
• Understanding of quote-to-cash processes, including quoting workflows, pricing structures, product bundling, renewals, and commercial contract processes
• Experience supporting contract review, redline coordination, and deal approvals in partnership with Legal teams
• Ability to manage multiple active quotes, transactions, renewals, and competing priorities simultaneously within a fast-paced sales environment
• Experience supporting hardware + software bundled offerings or recurring revenue business models preferred
• Strong analytical, organizational, and problem-solving skills with high attention to detail and operational discipline
• Excellent communication skills with the ability to work cross-functionally across Sales, Finance, Legal, Revenue Operations, and Operations teams
• Experience working within high-growth or scaling organizations preferred
• Familiarity with workflow optimization, approval processes, operational efficiencies, and quote-to-cash lifecycle management
• Comfortable working in a remote-first, highly collaborative environment supporting a national sales organization across multiple time zones

What’s in it for you?

• Remote first work environment; we offer workplace flexibility
• Participation in company wide discretionary bonus
• Fifteen days of PTO plus twelve company holidays
• Three days of paid Sick Leave and one floating holiday
• Monthly device(s) reimbursement
• Up to $2500/year reimbursement for eligible education expenses
• We offer a range of Healthcare plans to meet your needs  (medical, dental, vision)
• 401(k) Plan with 4% employer contribution to help you plan for the future
• Employee Referral Bonus 
• Charitable Program Match

CENTEGIX is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CENTEGIX are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate