Sales Traffic Coordinator

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally, including over 100 of the Fortune 500. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is #1 in our $25B industry.

The Sales Traffic Coordinator serves as the central hub for organizing, prioritizing, and routing all incoming sales activity. This role ensures that every request—client briefs, quote inquiries, product research, artwork instructions, and production updates—is captured, documented, and directed to the appropriate team members.

The Coordinator helps the sales team operate efficiently by removing bottlenecks, maintaining visibility into workstreams, and ensuring clients receive timely, accurate updates. This role is critical in supporting a high-volume, fast-moving promotional products environment.

Responsibilities:

Sales Workflow Management

• Intake, triage, and route all incoming sales requests, ensuring proper prioritization based on deadlines, revenue impact, and customer needs.
• Maintain the sales queue or project management board, ensuring complete and accurate information.
• Monitor progress on active jobs and proactively follow up with team members to prevent delays.

Sales Team Support

• Prepare and organize client brief information for Business Development Reps and Account Managers.
• Assist with quote creation by gathering product details, vendor pricing, and artwork requirements.
• Support sample requests, proof approvals, and follow-through on production timelines.

Cross-Department Coordination

• Serve as a communication bridge between sales, creative/art, production, and procurement teams.
• Ensure all departments have the information needed to meet client expectations.
• Consolidate updates from vendors and internal teams and communicate them back to sales.

Client Service & Communication Support

• Draft or send routine client communications (order status updates, proof reminders, tracking info) on behalf of the sales team.
• Coordinate meeting scheduling, follow-ups, and preparation of sales materials when requested.

Data & Systems Management

• Enter and maintain accurate information within the CRM, order management system, or project management tools.
• Track key milestones (quotes sent, proofs approved, orders placed) to support reporting and pipeline accuracy.
• Maintain organized digital folders for assets, approvals, and client project documentation.

Continuous Improvement

• Identify  workflow inefficiencies and recommend process enhancements.
• Help develop standardized intake forms, templates, and checklists to support scalable growth.

• 2+ years of experience in sales coordination, project coordination, customer service, or comparable role; promotional products or marketing agency experience preferred.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• High attention to detail and strong task-management discipline.
• Familiarity with CRM systems (e.g., HubSpot, Salesforce) and project management tools (e.g., Monday.com, Asana).
• Ability to work cross-functionally and foster positive team relationships.

Compensation: The estimated base salary range for this position is between $55,000 - $75,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

 
Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.

Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.

More About HALO:

At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.

• Career Advancement: At HALO, we’re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO’s influential global network, leadership opportunities, and diverse perspectives.
• Culture: We love working here, and we’re confident you will too. At HALO, you’ll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday’s limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability.
• Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you’ll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands.

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.