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Policy Production Processor I

Roles & Responsibilities

  • High school diploma required; Bachelor's degree preferred
  • 0-2 years of related work experience
  • Strong customer service and proactive communication skills
  • Ability to follow clearly defined procedures and perform basic clerical/policy processing tasks with attention to detail

Requirements:

  • Process policy packages to determine if all requirements are met to produce the policy or endorsement requested
  • Perform centralized clerical processing of policies, including typing, reviewing for compliance and claim prevention, delivering policies to customers, and transmitting policies to underwriters
  • Follow clearly defined procedures to complete daily tasks and responsibilities, using existing procedures to solve straightforward problems with little discretion
  • Provide broad support to departmental processes and communicate with internal and external clients and/or team members under direct supervision

Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Provides Nationwide title services. Responsible for supporting real estate transactions by providing a high level of customer service and proactive communication to both internal and external customers related to title services.


Job Responsibilities
  • Responsible for processing policy packages to determine if all requirements have been met to produce the policy/endorsement requested
  • Performs centralized clerical processing of policies including duties such as typing policies, reviewing policies for compliance and claim prevention, delivering policies to customer and transmitting policies to underwriter(s)
  • Performs a wide range of support functions to assist in departmental processes
  • Follows clearly defined procedures to complete daily tasks and responsibilities
  • Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
  • Uses basic communication skills to address internal and/or external clients and/or team members
  • Individual contributor working under direct supervision with little autonomy
  • Performs all other duties as assigned by management

Education
  • High school diploma required; Bachelor’s preferred

Experience
  • Typically requires 0-2 years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

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