Program Operations Coordinator at Apparel Impact Institute

Location: Fully Remote

ORGANIZATION OVERVIEW

Aii identifies, funds and measures proven quality solutions to accelerate positive impact in the apparel and footwear industry. Aii programs focus on areas that result in positive environmental impact from the production of apparel and footwear products to improve the industry. Our current strategic focus in climate action is helping the industry reach their Science Based Targets commitment.

To date, Aii’s flagship Clean By Design programs have removed over 1 million tonnes of carbon emissions from the supply chain and unlocked over $70M in sustainable finance for factory improvements, (e.g. water stewardship, chemical management and energy efficiency). Our work has been recognized in Vogue, Business of Fashion, Forbes and many other globally recognized publications. We are a fast-paced, entrepreneurial organization in growth-mode.

POSITION DESCRIPTION

The Program Operations Coordinator provides administrative and operational support for monitoring and reporting program activities. They assist in maintaining data collection procedures and driving process automation to help the team meet internal and external stakeholder requirements.

KEY RESPONSIBILITIES

Program Monitoring & Reporting

• Assist the Manager in tracking program metrics, milestones, and performance across designated regions.
• Support the maintenance of data collection, analysis, and reporting procedures.
• Execute automated workflows and processes to improve efficiency and reduce manual work.
• Help prepare program result summaries to demonstrate impact to stakeholders.

Tool & Process Management

• Support the maintenance and improvement of program management tools and deliverables.
• Assist in standardizing program deployment conditions across experts and regions.
• Manage document and version control, including shared folders, training manuals, and the Program Management handbook.

Expert & Partner Coordination

• Coordinate onboarding logistics and routine communication with external Experts
• Track Expert invoices and maintain up-to-date cohort structures.
• Draft and organize agreements, including Statements of Work (SoWs)

Platform & System Oversight

• Serve as a key user and troubleshooter for Aii’s Made2Flow platform, supporting daily engagement with Brands, Facilities, and Experts.
  

Program Administration

• Support global program management across assessment, action plan creation and tracking/monitoring programs
  

Additional Duties

• Support ad hoc tasks and needs related to project implementation and operations

QUALIFICATIONS

• Bachelor's / Master’s Degree; preferably in project management, environmental science or similar fields
• Strong experience with Excel (analytics & modeling), PowerBI and other database/software management tools
• Demonstrated ability to interact with stakeholders to obtain pertinent information for informed decision making by asking critical questions
• Experience working remotely in global teams
• Light to moderate travel for meetings
• Interest in major global sustainability topics and desire to drive the environmental impact
• Strong, organized and highly detailed project management skills
• Demonstrated self-motivation, responsibility, maturity, patience, and curiosity
• Fluent English - oral and written skills; other language skills are a plus (priority will be given to Vietnamese, Italian and Turkish fluency)

COMPENSATION AND BENEFITS

Aii pays a competitive salary, plus annual bonus and standard benefits, depending on the country where the candidate lives.

At Apparel Impact Institute, we believe that people are the path to delivering data-driven solutions and impact. As a global organization, our team is made up of diverse backgrounds, concepts, and solution sets, building a framework together that is strengthened by the unique perspectives that each individual brings. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status,