#954 - Epic Applications Informaticist

Job Opportunity only available for professionals located in Latin America.

We're looking for an Applications Informaticist to help support, optimize, and enhance our client's clinical and operational technology systems, including Epic EHR and other critical platforms. This role plays a key part in ensuring systems are efficient, user-focused, and seamlessly integrated into daily workflows while supporting the organization's commitment to delivering high-quality, inclusive care.

The Applications Informaticist partners cross-functionally with clinical, operational, and technical teams to analyze workflows, improve system functionality, and elevate the end-user experience. This highly collaborative position works closely with internal stakeholders, vendors, and leadership to drive system optimization, operational efficiency, and continuous improvement initiatives across the organization.

Requirements:

• Advanced English level (B2/C1) to ensure fluent communication.
• 5+ years of experience within a hospital or clinic IT and/or HIT setting.
• 5+ years of experience working with Epic or similar health record.
• Deep understanding of clinical, operations, and revenue cycle workflows and optimization.
• Experience working with reporting and analytics tools such as SQL, Crystal Reports, Tableau, or similar platforms preferred.
• Experience supporting clinical and operational healthcare systems preferred.
• Epic certification or credentialing preferred, particularly in Ambulatory or related modules.
• Proficiency with healthcare applications, EHR platforms, enterprise systems, and supporting databases.
• Proven ability to analyze workflows, identify system gaps, document business and technical requirements, and support testing and implementation efforts.
• Demonstrated experience optimizing application performance and improving end-user workflows across clinical and operational environments.
• Strong communication and customer service skills, with the ability to translate technical concepts for clinical, operational, and non-technical stakeholders.
• Strong analytical and problem-solving skills with attention to detail and the ability to identify trends, inefficiencies, and opportunities for continuous improvement.
• Experience collaborating with cross-functional teams including clinical staff, operations, IT, vendors, and leadership.
• Strong technical proficiency, including experience with Microsoft Office Suite, project tracking tools, database systems, and electronic medical record platforms preferred.

Responsibilities:

• Evaluate clinical and operational workflows to identify process improvement opportunities and recommend effective technology solutions.
• Act as the primary liaison between end-users, IT teams, leadership, and third-party vendors to support system functionality and optimization efforts.
• Provide day-to-day support for Epic EHR and other healthcare applications, including troubleshooting, issue resolution, and user assistance.
• Configure, maintain, and enhance application systems to support efficient workflows and organizational objectives.
• Monitor application performance, data quality, and system integrity while ensuring compliance with HIPAA and internal policies.
• Participate in system implementations, upgrades, testing, and optimization projects to support ongoing operational improvements.
• Generate and analyze reports, dashboards, and system data to support operational performance and informed decision-making.
• Develop user training materials, conduct training sessions, and provide ongoing support to improve adoption and user experience.
• Collaborate with clinical, operational, and technical stakeholders to prioritize enhancements, streamline workflows, and drive continuous improvement initiatives.

Nice to Have:

• Experience in healthcare technology training or working in a Federally Qualified Health Center (FQHC) setting.
• Medical, dental, and/or behavioral health background.
• Experience with other HIT systems, such as Artera, Azara, Healthix, Abridge, Ritefax, XVWeb.
• Experience with project management tools, such as Asana.

What do we offer?

• 100% Remote work.
• Competitive salary in USD.
• Type of contract: Independent Contractor with Venon Solutions LLC.
• 2 weeks of PTO (paid time off).
• Duration: Long-Term.
• Holidays: from the Client's calendar (USA)
• Working hours: Full-time EST timezone, fully committed.