Pre-Sales Solution Consultant

X-Rite, Brand Global Strategic Accounts, is a sales team within X-Rite, and it helps its customers deliver consistent print and color quality in their global packaging supply chains. Our product and professional services portfolio enable customers to establish specifications and reports color quality and performance of packaging, point-of-sale, and other printed products primarily for consumer-packaged-goods (CPG) brands, pharma, life science, and retail customers.

Our core values

We empower creativity and unconventional thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. We believe with conviction that diversity helps us discover more powerful customer insights and ultimately creates a competitive advantage in the markets we serve.

And we would love to have you on this journey with us! Apply today.

The Presales & Solution Consultant role is a unique opportunity to be an integral part of a growing and diverse team and work in a fast-paced software environment as part of a growing business unit to handle some of our largest global brand customers.

Contribute in a meaningful way to provide quality software solutions and professional services to a broad range of global and regional Consumer Goods and Life Science companies.

In this role, the Presales & Solution Consultant will serve as a counselor and advisor to customers and technical support to the Account Managers, providing business knowledge, advice, and guidance throughout the sales cycle. This role is vital in enabling X-Rite’s customers to realize the maximum value and benefit from our software solutions.

Your primary focus will be working with the Account Managers and other members of the Brand Global Strategic Accounts team to address potential customers’ technical needs and help to close both new business from sales leads and grow brands business through pilot and deployments.

Critical Success Factors for the Ideal Candidate Profile are:

• Develop a thorough understanding of all related products/services that can bring value to X-Rite customers.
• Partner with Sales and customer success to identify revenue prospects and opportunities to increase our high-value service impact.
• Develop strong consultative relationships with customers by understanding their business objectives and process-improvement requirements.
• Work in partnership with Sales Account Managers to articulate and demonstrate X-Rite software solutions’ value proposition to prospective customers.
• Demonstrate how the proposed solution can add substantial value in replacing or enhancing the customer’s current business environment.

We are looking for a professional who is/has: 

• A Customer-Oriented Achiever - building dedication and trust through strong work ethics and a customer-focused demeanor.
• A flexible and creative professional style with a knack for building relationships, influencing, and challenging the status quo.
• Sales & Customer Experience Orientated – focused and driven by the challenge of developing new customers and growing share of wallet with existing customers by finding untapped opportunities to grow their business and improve their processes.
• A proactive and strategic thinker who understands customer and business needs and is then keen to bring forward and present new ideas and industry-leading practices to meet the identified needs.
• Must have well-developed customer presence and presentation skills, present intricate technology solutions, and process improvements to multiple teams with a range of experience and skills and engage at the executive level.
• Fluent in English. Additional languages a benefit.

Key Deliverables

• Provides technical expertise to Account Managers and customers to present X-Rite Solutions and consult with customers during the sales process to qualify leads and progress the direct sales funnel.
• Responsible for developing and creating Statements of Work in collaboration with Account Managers and leadership for proposal to customers.
• Define and deliver consulting services for customers related to color standards, specifications, and procedures for internal stakeholder groups and supply chain.
• Develop and deliver internal training for X-Rite Solutions Architects and Applications Engineers to support packaging converters and suppliers to train and support brand-customer quality programs. 
• Problem Solver - Act as Product Champion and 2nd Level escalation contact for products in portfolio core to the brand solution set.
• Responsible for preparing and delivering a Brand’s Printer Launch and primary point of contact for program-related inquiries.

Your Education and Background Experience will include:                                      

• 7+ years of proven track record in a customer-facing or relevant technical role (Technical Pre-Sales, Solution Architect, Product Management, Technical Consultant, or Client Services).
• Bachelor’s degree in business or related field.
• Experience and exposure in: Color Management for Print & Packaging, Enterprise software platforms, or SaaS experience; Software implementation, consulting, or subject matter expert.
• Technical background with experience in Packaging, Artwork, Printing considered a plus.
• Strong track record of working in a customer-facing environment and driving initiatives to improve customer satisfaction.
• Strong analytical and consultative skillset to analyze site specific workflow processes and recommend solutions that define improvement and streamlining for customers.
• Self-motivated with good interpersonal relationship skills with the ability to handle multi-level relationships.
• Excellent communication skills, including presentation skills.

Our offer

You will be part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and teamwork is very important.

It's a fast-paced environment, a consultative role, where you will get to partner with people to achieve their strategic business goals.

You will work in a leading global company, with a Manager who cares about you, your strengths and will help you to develop the best possible version of yourself.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
 

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.