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Vehicle Image Damage Assessor

Key Facts

Remote From: 
Full time
English

Other Skills

  • Microsoft Office
  • Report Writing
  • Non-Verbal Communication
  • Detail Oriented

Roles & Responsibilities

  • Membership or willingness to enrol in professional bodies (MIMI, IAEA or IRTE)
  • Experience in motor vehicle body shop estimating and familiarity with damage types and repair methods
  • Knowledge of estimating/valuation tools such as Glass, CAP, Audatex and HPI
  • Familiarity with insurance claims procedures and information requirements

Requirements:

  • Prepare an engineer's report for insurance companies by reviewing documents on physical damage, vehicle information, and images, and amend as required
  • Conduct market value research considering mileage, previous damage, HPI data and other factors
  • Assign salvage categories using the ABI Code of Practice and company guidelines
  • Maintain compliance with Service Level Agreements and internal processes, and participate in required training and occasional attendance at Head Office or Operation Centre as needed

Job description

As a Copart Vehicle Image Damage Assessor, you will be responsible for preparing an engineer’s report on behalf of insurance companies.

You will check all documents containing information on any physical damage, vehicle information, vehicle images, as well as any vital information regarding the vehicle, and make necessary amendments as required.

You will be responsible for conducting market research to identify the market value of the vehicle, by considering all aspects of conditions including mileage, previous damage, HPI data, and other information. You will assign salvage categories using the ABI Code of Practice and considering company guidelines.

You will be aware of our Service Level Agreements and adhere to the different processes to maintain them. Training will be provided for our internal systems used in report writing.

This position is a remote role, working from home, although you may be required to attend our Head Office or an Operation Centre.

What we need from you:

  • You will already have or be willing to enrol in the following related professional bodies; MIMI, IAEA or IRTE and you will be familiar with insurance claims procedures and information requirements relating to claim types.

  • Ability to interpret degrees of vehicle damage and possible consequences and to use leading computerised repair estimating systems

  • Previous proven body shop estimating experience

  • Experience of motor vehicles, familiarity with all types of damage and repair methods

  • Knowledge of VDA

  • Good understanding and knowledge of estimating and valuation tools i.e. Glass’, CAP, Audatex and HPI

  • Knowledge of basic legal vehicle road worthiness requirements under the Road Traffic Act

  • Excellent communication skills, both written and verbal

  • Great attention to detail

  • Microsoft Office Skills

Please note that without the essential skills outlined above, we will be unable to progress your application

What we offer you in return:

  • Competitive Salary

  • Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.

  • Give Back: Receive a paid day to volunteer for a charity of your choice.

  • Health & Wellness: Healthcare Cash Plan.

  • Your Future: Join our contributory workplace pension scheme for financial security.

  • Investment: Purchase shares in our global company at a discounted rate.

  • Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.

  • Life Assurance: Enjoy peace of mind with our life insurance coverage.

  • Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.

Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

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