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General Manager – B2C SaaS (Fully Remote)

Roles & Responsibilities

  • Experience in B2C SaaS (preferred) or B2B SaaS with strong Product-Led Growth (PLG)
  • Experience with self-serve subscription-based products
  • Strong understanding of PLG environments where users sign up, test via free trials, and purchase independently
  • Experience scaling startups or autonomous business units, including scaling teams from ~10–20 to 30–40+ employees

Requirements:

  • Drive sustainable revenue growth across B2C SaaS and self-serve B2B products; lead growth initiatives related to PLG, Marketing-Led Growth, Customer Acquisition, Retention, Monetization; optimize and scale growth channels (e.g., Affiliate Marketing, Communities, Organic Acquisition, Product Conversion Funnels)
  • Collaborate with Product and System Operations teams to enhance user experience and growth metrics; analyze product and business performance data to identify opportunities
  • Oversee company operations, workflows, automations, and scaling initiatives; build scalable systems and internal processes; support hiring and expansion
  • Contribute to strategic planning and execution alongside the CEO; support hiring and team expansion; influence strategy with potential to grow into a future CEO role

Job description

Jadeer is hiring on behalf of one of our clients across the Eastern Europe and South Africa regions. Our client is a technology company specializing in high-performance hosting, cloud infrastructure, and privacy-focused digital solutions, known for delivering secure and scalable services with a strong focus on performance, automation, and customer support.

Role Overview
The General Manager will play a critical leadership role across revenue growth, product development, operations, and company scaling initiatives. This position is ideal for someone who thrives in small, startup-like environments, enjoys solving complex business challenges hands-on, and has proven experience scaling SaaS businesses. The role offers a unique opportunity to work directly with the CEO, influence company strategy, and potentially grow into a future CEO position.

Revenue & Growth (Primary Focus)

  • Drive sustainable revenue growth across B2C SaaS and self-serve B2B products

  • Lead growth initiatives related to:

    1. Product-Led Growth (PLG)

    2. Marketing-Led Growth

    3. Customer Acquisition

    4. Retention & Monetization

  • Optimize and scale growth channels, including:

    1. Affiliate Marketing

    2. Communities

    3. Organic Acquisition

    4. Product Conversion Funnels

  • Partner closely with Product and System Operations teams to enhance user experience and improve growth metrics

  • Analyze product and business performance data to identify new growth opportunities and improve decision-making

Leadership & Operations

  • Oversee company operations, workflows, automations, and scaling initiatives

  • Collaborate effectively with technical leadership and engineering teams

  • Support operational excellence across departments

  • Help build scalable systems and internal processes to support company growth

  • Contribute to strategic planning and execution alongside the CEO

  • Support hiring and team expansion initiatives as growth targets are achieved


Required Experience
  • Experience in B2C SaaS (preferred) or B2B SaaS with strong Product-Led Growth (PLG)

  • Experience with self-serve subscription-based products

  • Strong understanding of PLG environments where users sign up, test via free trials, and purchase independently

  • Experience scaling startups or autonomous business units

Scaling Experience

  • Scaled teams from approximately 10–20 to 30–40+ employees

  • Supported ARR growth.

Technical & Leadership Fit

  • Comfortable working closely with engineering and technical teams

  • Strong communication with technical stakeholders and customers

  • Hands-on, ownership-driven mindset

  • Comfortable in lean, fast-paced startup environments

We’re Looking For Someone Who
  • Is proactive and execution-oriented

  • Solves problems directly and takes initiative

  • Balances strategic thinking with hands-on execution

  • Understands sustainable company growth

Compensation
  • Competitive base salary

  • Performance-based bonus structure (OTE)

Location Preferred:
  • Eastern Europe

  • South Africa

  • Also open to candidates aligned with European time zones

Requirements
  • Fluent English communication skills (C1+)

  • Strong leadership and operational capabilities

  • Experience in PLG-led SaaS environments

  • Ability to collaborate cross-functionally

Why Join Us?
  • Direct mentorship from experienced leadership

  • Clear path toward a future CEO role

  • High-impact role influencing company growth and strategy

  • Strong performance-based earning potential

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