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Appointment Setter

Key Facts

Remote From: 
Full time
Junior (1-2 years)
English

Other Skills

  • Microsoft Outlook
  • Professionalism
  • Resilience
  • Time Management
  • Teamwork
  • Detail Oriented
  • Verbal Communication Skills

Roles & Responsibilities

  • 1–2 years of experience in sales support, inside sales, or customer-facing roles
  • Strong written and verbal communication skills with professional phone, email, and LinkedIn outreach
  • CRM familiarity (Salesforce, HubSpot, Zoho) with ability to log activities and maintain data
  • Scheduling and calendar management across multiple time zones using tools like Calendly and Chili Piper

Requirements:

  • Lead engagement and qualification: outreach via call, email, and messages; confirm interest and qualify leads based on role, need, and budget
  • Scheduling and calendar management: book meetings between prospects and sales reps; coordinate calendars, manage time zones, and send confirmations, reminders, and reschedules
  • CRM administration and data hygiene: maintain clean data in Salesforce/HubSpot/Zoho; log activities, notes, and updates; track appointment outcomes and lead status
  • Collaboration and performance optimization: work with SDRs/BDRs and Account Executives; provide detailed handoffs and insights; track KPIs and suggest improvements to increase conversions

Job description

Appointment Setter (Remote) – Sales Support | Meeting Booking | CRM & Scheduling

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours (Aligned with Prospect Time Zones)

About the Role

We’re hiring an Appointment Setter to keep the sales pipeline full by booking qualified meetings for the sales team.

This is a high-activity, execution-focused role — your job is to connect with leads, confirm interest, and turn conversations into scheduled calls.

If you’re confident on the phone, organized with scheduling, and consistent with follow-ups — this role is for you.

What You’ll Own

Lead Engagement & Outreach

  • Call, email, and message prospects from:
    • Lead lists
    • Inbound inquiries
  • Confirm interest and qualify leads based on:
    • Role
    • Need
    • Budget alignment
  • Keep conversations professional, clear, and outcome-focused

Scheduling & Calendar Coordination

  • Book meetings between prospects and sales reps
  • Use tools like:
    • Calendly
    • HubSpot Meetings
    • Google Calendar
    • Microsoft Outlook
  • Manage time zones accurately
  • Send confirmations, reminders, and reschedule when needed

CRM Management & Data Accuracy

  • Maintain clean data in:
    • Salesforce
    • HubSpot
    • Zoho CRM
  • Log all activities, notes, and updates
  • Track appointment outcomes and lead status

Sales Team Collaboration

  • Work closely with SDRs, BDRs, and Account Executives
  • Provide detailed handoffs with prospect context
  • Share insights to improve outreach and messaging

Performance Tracking & Optimization

  • Track:
    • Calls made
    • Emails sent
    • Appointments booked
    • Show rates
  • Identify bottlenecks (e.g., low show-up rates)
  • Suggest improvements to increase conversion

What Success Looks Like

  • Consistent flow of qualified booked meetings
  • High meeting show rates (70–80%+)
  • Accurate and clean CRM data
  • Strong feedback from sales team on handoffs
  • No missed follow-ups or scheduling errors

What Makes You a Strong Fit

  • Confident communicator (phone, email, LinkedIn)
  • Highly organized with attention to detail
  • Persistent and resilient (comfortable with rejection)
  • Able to handle high activity levels daily
  • Professional in every interaction

Requirements (Must-Have)

Experience

  • 1–2 years in:
    • Sales support
    • Inside sales
    • Customer-facing roles

Core Skills

  • Strong written and verbal communication
  • CRM familiarity (Salesforce, HubSpot, Zoho)
  • Scheduling tools experience:
    • Calendly
    • Chili Piper
  • Ability to manage multiple calendars and time zones

Nice to Have

  • Experience supporting SDR/BDR teams
  • Familiarity with tools like:
    • Outreach.io
    • SalesLoft
    • Apollo.io
  • Industry experience in:
    • SaaS
    • Marketing
    • B2B services
  • Knowledge of sales frameworks:
    • BANT
    • SPIN
    • Challenger

What a Typical Day Looks Like

  • Review CRM and prioritize follow-ups
  • Conduct outbound calls and send emails
  • Confirm interest and book meetings
  • Coordinate calendars and send reminders
  • Update CRM with notes and statuses
  • Track performance and improve outreach

In short:
You ensure sales reps always have qualified conversations lined up.

Key Metrics (KPIs)

  • Daily/weekly outreach activity (calls, emails)
  • Appointments booked (weekly/monthly targets)
  • Meeting show rate (70–80%+)
  • CRM accuracy (100% logged activity)
  • Sales team satisfaction with handoffs

Why This Role Stands Out

  • Clear, measurable performance targets
  • Direct impact on pipeline and revenue
  • Structured systems and workflows
  • Growth path into:
    • SDR / BDR
    • Account Executive
    • Sales Operations

Interview Process

  • Initial Phone Screen
  • Video Interview with Pavago Recruiter
  • Practical Task (roleplay or CRM scenario)
  • Client Interview
  • Offer & Background Verification

Apply Now

If you can handle outreach, stay organized, and consistently book meetings, this role gives you a strong entry point into sales and pipeline generation.

Apply now and help drive the conversations that close deals.

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