Remote Accountability Coach (Contracted)

THE HIGHLIGHTS

• Anticipated Start Date: Late Spring – Summer 2026
• Role Type: Contracted, 1099
• Payment Terms: Net 30
• Licensure/Certification: NBC-HWC, OR LPN or higher clinical licensure required
• Schedule: 1099 flexibility; you set your own hours, ideally 20+ hours of weekly availability.
  • Current Demand: Monday–Friday, 10 a.m.–7 p.m. ET
  • Requirement: Provide availability for the next two months by the 15th of each month.
• Compensation: Budget for an average of $30/hr (see Compensation & Payment Terms below)
• Remote Requirements: Must reside in the United States with consistent access to a clean, quiet workspace; solid internet connection; and proficient technical experience.

OUR MISSION

Perry Health is rethinking chronic care through a fully remote, continuous care model. We provide expert diabetes education and clinical management for Medicare patients, delivered by a comprehensive team of specialized CDCES Registered Nurses, Registered Dietitians, and Accountability Coaches.

Our model integrates high-level clinical expertise with real-time data from cellular-connected glucometers and advanced CGM management. By bridging the gap between physician visits with proactive, data-driven support, we deliver life-changing outcomes for our members.

ABOUT THE ROLE

We are seeking highly enthusiastic, self-motivated professionals passionate about remote care delivery. In this role, you will support diabetes education and management for our members through lifestyle modifications and high-frequency support. You will partner with clinical professionals to ensure members receive the attention and education they need to lead healthier lives.

KEY RESPONSIBILITIES

• Serve as an expert diabetes health coach, supporting individuals to achieve the best health outcomes possible.
• Engage members with empathy and care via telephone calls and text messaging.
• Deliver education and personalized guidance according to Perry Health protocols to help members better self-manage their condition and adhere to their care plan.
• Recognize immediate care needs and triage/address them accordingly to Perry Health clinicians.
• Collaborate with the broader care team — including RNs and RDs — to reinforce clinical goals and SMART goal progression.
• Adhere to Perry Health policies, procedures, and standard operating procedures to ensure ongoing clinical quality and compliance.

QUALIFICATIONS

• Eligibility: National Board-Certified Health & Wellness Coach (NBC-HWC), OR LPN or higher clinical licensure.
• Knowledge: Chronic disease management experience, especially diabetes — preferred, not required. Substantial knowledge of the healthcare industry. Familiarity with behavior change theory and continuous glucose monitors (CGMs) is a plus.
• Skills: Motivated learner, willing to acquire proficiency with the necessary technology (computers, software applications, phone systems); experience or training in Motivational Interviewing to support sustainable behavior change.
• Traits: Creative thinking, an eye for detail, ability to work independently, a positive attitude, and the ability to excel in a fast-paced atmosphere while collaborating with diverse groups at all levels of the organization.
• Language: Bilingual (Spanish) is a plus.

COMPENSATION & PAYMENT TERMS

Contractors are paid on a monthly basis following Net 30 payment terms.

• Clinical Pay: $15.00 per Clinical Encounter. An encounter is defined as a successful call with a member, with at least 20 minutes of total engagement time — primarily spent in live conversation, with chart review time also counting toward this total.
  • Example: Calls are scheduled in 30-minute intervals. If you complete two calls within an hour and spend at least 20 minutes with each member, your total compensation for that hour would be $30.
• Non-Clinical Pay: $22.00/hour flat rate for required meetings and training.

OUR VALUES

Our patients are our purpose: We understand that the decisions we make have an impact on our patients' health. We are a healthcare company above all else. The choices we make are always in the best interest of our patients.

Bring your best self: The authenticity of our team drives our innovation. We show up for each other and our patients every day. Your teammates will count on you for motivation and support, and you should expect the same in return. Conversely, recognize when you are not at your best so you can seek support and take time to recharge.

Own your ideas and your results: Each member of the team contributes to the growth of Perry. Identify problems, seek solutions that maximize impact. Ownership is key; seek out support from team members, and take accountability for the results of your efforts.

Move fast, but with purpose: Consistent, rapid growth is expected. Set goals, work with purpose, assess, reassess, and pivot when necessary. Perfection should not impede progress. Ego should not prevent reevaluation. Each day will provide opportunities for learning and growth and will move us closer to our goals.

Good ideas come from anywhere: Ideas, good and bad, come from every level of the organization. Employees at all levels are empowered to share their ideas and feedback. The whole of Perry is greater than the sum of its parts. All ideas are considered, and when a decision is made we will move forward together.

Perry Health is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We are building an environment where every Perry Health team member can thrive, feel a sense of belonging, and do the best work of their careers. We value diversity and recruit, hire, and promote individuals solely based on talent, qualifications, competence, and merit. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values.