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Account Specialist - Commercial Electrification

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Record Keeping
  • Customer Service
  • Microsoft Office
  • Communication
  • Supervision
  • Time Management
  • Teamwork
  • Self-Motivation

Roles & Responsibilities

  • Bachelor's degree or related work experience
  • 2+ years of outreach, account management and/or sales experience
  • 1+ year of experience using a CRM such as Salesforce or Microsoft Dynamics
  • Valid driver's license with ability to pass a Motor Vehicle Records (MVR) check

Requirements:

  • Recruit and develop productive relationships with trade allies, industry associations, and other market stakeholders; train trade allies on support and financial incentives, and how to use the programs to advance their business goals
  • Execute the marketing and engagement strategy, including presenting webinars, attending trade ally shows, and generating leads for the program
  • Qualify trade allies, EVSE and other equipment for program rebates; maintain a trade ally and qualified equipment database; support program participants and product suppliers with the project application processes
  • Track and report project implementation and outreach activities; monitor progress toward program goals; identify issues or opportunities and contribute to continuous improvement; develop client-facing reports using MS Office and industry-specific tools

Job description

Account Specialist – Commercial Electrification  
 

Location: Remote AZ – Must be in greater Phoenix area
 

Ready to make a difference? 

ICF is adding staff to its Business Electrification team in Arizona to support electric utility EVSE, fleet electrification, and commercial and industrial equipment electrification programs. 

The ideal candidate will have a strong interest in the electric vehicle infrastructure market and an understanding of or interest in learning decarbonization opportunities and technologies for commercial and industrial buildings, facilities, and manufacturing processes. This position will play a significant role in the identification, recruitment and management of trade allies, including manufactures, distributors, and installers of EV chargers, HPAC/HPWH, and other existing and emerging electric technologies that replace carbon-based fueled equivalents.  

Why you will love working here: 

  • Quality of life: Flexible workplace arrangements, work-life balance 
  • Investment of the community: Donation matching, volunteer opportunities 
  • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan 
  • And many, many more (Ask your recruiter for more details!) 

What you will be doing: 

  • Recruit and develop productive relationships with trade allies, industry associations, and other key market stakeholders. 
  • Train trade allies on the support and financial incentives available to customers through the ICF implemented programs, and how to use the programs to advance their own business goals. 
  • Execute the marketing and engagement strategy, including presenting webinars, attending trade ally shows, and generating leads for the program. 
  • Qualify trade allies, EVSE, and other equipment for program rebates, and maintain a trade ally and qualified equipment database. 
  • Support program participants and product suppliers with the project application processes.  
  • Track and report project implementation, outreach activities, and progress made toward program goals.  
  • Identify issues, opportunities and lessons learned while contributing to the continuous improvement of the program design and delivery.  
  • Record activities and develop client facing reports using MS Office programs and industry specific software tools. 

What we need you to have (minimum qualifications):  

  • Bachelors degree or related work experience. 
  • 2+ year(s) outreach, account management and/or sales experience. 
  • 1+ years experience utilizing a CRM such as Salesforce or Microsoft Dynamics. 
  • Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check . 

What we would like you to have: 

  • Prior experience supporting the implementation of utility electrification or energy efficiency programs 
  • Previous sales or outreach experience, preferably in the EVSE, commercial or industrial equipment industries 
  • Strong planning, organization, and supervisory skills  
  • Time management skills to handle multiple priorities and flexibility to work limited overtime as needed 
  • Self-motivated, able to manage own time minimal oversight  
  • Team player with the ability to work in a fast-paced environment   

Compensation: Although the posted range below is broader, this position is anticipated to offer a base salary in the $75,000–$80,000 range.

#LI-CC1

#indeed

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

 

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. 

 

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.


 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$60,940.00 - $103,598.00

Arizona Remote Office (AZ99)

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