Bilingual Home Health Compliance Coordinator (HHA Exchange Proficiency) (Remote) at SnappyCX

Job Title: Bilingual HHA Compliance Coordinator
Location: Remote
Industry: Home Care
Employment Type: Full-Time
Schedule:

• Monday – Thursday: 9:00 AM – 5:00 PM EST (45-minute break)
• Friday: 9:00 AM – 4:00 PM EST (30-minute break)

About the Role
We are seeking a highly organized, motivated, and detail-oriented HHA Compliance Coordinator to join our growing home care team. This role is essential in ensuring that all Home Health Aides (HHAs) meet compliance standards and are fully cleared to work.
The ideal candidate will have hands-on experience with HHA Exchange, a strong understanding of HHA medical and onboarding requirements, and the ability to manage compliance processes in a fast-paced environment. Bilingual Spanish is required to effectively communicate with our caregiver population.

Key Responsibilities

• Review and ensure all HHA files meet compliance and regulatory requirements
• Verify medical documentation, including physicals, PPD/Quantiferon, immunizations, and other required clearances
• Maintain and update caregiver records in HHA Exchange accurately and in a timely manner
• Monitor compliance expirations and proactively follow up with caregivers for renewals
• Communicate with caregivers to collect missing documentation and ensure timely completion
• Coordinate with recruitment and onboarding teams to ensure caregivers are cleared to start cases
• Assist with audits and ensure readiness for DOH and internal compliance reviews
• Track and report compliance status, expirations, and deficiencies
• Ensure all documentation is properly uploaded and maintained in the system

Qualifications

• Prior experience in home care compliance required
• Strong working knowledge of HHA Exchange
• Knowledge of HHA medical requirements and onboarding documentation
• Fluent in Spanish (spoken and written) required
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Excellent communication and follow-up skills
• Self-starter with a proactive and motivated work ethic

What We’re Looking For

• A motivated individual who takes ownership of their role
• Someone who works independently and does not need constant direction
• A strong communicator who can effectively follow up with caregivers
• A team player who supports operational and compliance goals
• A professional who is reliable, organized, and results-driven