Job Description

A day in the life

• Lead market and competitive intelligence for assigned product portfolio
• Run and evolve the win/loss program, turning insights into clear recommendations
• Develop and maintain buyer personas, ICPs, and customer journey maps
• Partner deeply with Product to influence roadmap priorities, packaging, and differentiation
• Support client research initiatives, including interviews, surveys, and feedback analysis
• Act as an internal advocate for the client, ensuring insights are reflected in strategy and messaging
• Deliver concise, actionable insights to Product, Product Marketing, Sales, and Exec teams
• Support evolving priorities and cross-functional initiatives as needed to advance product marketing and business outcomes.
• Other duties as assigned

What success looks like

• Your product line has a clear, current, and trusted picture of the market, buyer, and competitive landscape
• Product decisions for your line reflect insights you sourced and surfaced
• PMs and stakeholders on your product line proactively loop you in rather than treating you as a request queue
• Competitive battlecards and personas for your line are up to date and actually used
• Insights do not sit in a folder; they show up in roadmap discussions and GTM plans

We are looking for someone who brings

• 1-3 years of experience in product marketing, market research, strategy, or a related field
• SaaS experience preferred; nonprofit or association experience is a strong plus
• Demonstrated use of AI tools to accelerate research, sharpen competitive analysis, and raise the bar on output quality
• Genuine curiosity about buyers, markets, and competitive dynamics
• Clear written and verbal communication; you can turn a messy interview into a sharp insight
• Comfort managing multiple projects and priorities without dropping the ball
• Confidence contributing your perspective in cross-functional conversations, even early in your career
• Hands-on experience or eagerness to learn tools such as Salesforce, Asana, Klue, Clozd, Gong, Pendo, Claude and Microsoft Co-Pilot

#LI-MH #Momentive

About Us

Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.
 

Why Work Here?

At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.

Medical, Dental & Vision Benefits

401(k) Savings Plan with Company Match

Flexible Planned Paid Time Off

Generous Sick Leave

Inclusive & Welcoming Environment

Purpose-Driven Culture

Work-Life Balance

Commitment to Community Involvement

Employer-Paid Parental Leave

Employer-Paid Short-Term Disability

Remote Work Flexibility

Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.