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Production Operations Associate

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Communication
  • Adaptability
  • Time Management
  • Organizational Skills
  • Detail Oriented

Roles & Responsibilities

  • 2+ years of experience in operations, legal support, transcription, or document management
  • Highly detail-oriented with strong organizational and time-management skills
  • Comfortable working across multiple systems and handling high-volume, deadline-driven work
  • Able to follow established processes while adapting to unique client or case needs

Requirements:

  • Prepare rough drafts by organizing and validating source materials for accurate transcription, and edit and prepare audio/video files to support efficient transcription workflows
  • Perform post-event quality checks to ensure files and data are complete and usable, fulfill exhibit requests, and ensure exhibits are properly labeled and organized
  • Manage post-production tasks: attach all required documents prior to delivery, upload court reporter transcripts, validate file accuracy, and handle ad-hoc formatting requests
  • Package and deliver final transcripts: produce condensed transcript copies and supporting materials, generate certificates and production documentation, package exhibits and transcripts, and manage delivery timelines for timely delivery

Job description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
 
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

About the Role

The Production Operations Associate supports the full transcript production lifecycle—from pre-production preparation through post-production delivery. This role is responsible for preparing rough drafts, organizing source data, and ensuring that certified transcripts and supporting documents are complete, accurate, and delivered on time.

You’ll work closely with Transcription and Deposition Operations teams to keep production workflows efficient and reliable. This role is ideal for someone who thrives in detail-driven work, enjoys managing multiple deliverables, and takes pride in operational excellence.


What You’ll Own

Pre-Production Operations

  • Prepare rough drafts by organizing and validating source materials for accurate transcription

  • Edit and prepare audio/video files to support efficient transcription workflows
    Perform post-event quality checks to ensure files and data are complete and usable

  • Fulfill exhibit requests and ensure exhibits are properly labeled and organized

  • Generate errata documents as requested and ensure accuracy and completeness

  • Post-Production Operations

  • Ensure all required documents are correctly attached prior to delivery

  • Manage court reporter transcript uploads and validate file accuracy

  • Handle ad-hoc formatting requests to meet client or legal requirements

  • Produce condensed transcript copies and supporting materials

  • Generate certificates and required production documentation

  • Package exhibits and transcripts for final delivery

  • Manage delivery timelines to ensure certified transcripts are delivered accurately and on time


  • Who You Are
  • 2+ years of experience in operations, legal support, transcription, or document management

  • Highly detail-oriented with strong organizational and time-management skills

  • Comfortable working across multiple systems and handling high-volume, deadline-driven work

  • Able to follow established processes while adapting to unique client or case needs

  • Clear communicator who works well across operations, quality, and client-facing teams

  • Experience with legal transcripts, court reporting workflows, or litigation support is a plus

  • Compensation Information: $65,000-75,000
     
     
    The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.

    Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
     
    Cool Company Benefits:
    - A dynamic, rapidly growing company, focused on helping organizations thrive 
    - Medical, Dental, & Vision Insurance (for full-time employees)
    - Competitive & Fair Pay
    - Maternity & paternity leave (for full-time employees)
    - Short & long-term disability
    - Opportunity to learn from a dedicated leadership team
    - Top-of-the-line company swag
     
    Privacy Policy Notice
    Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
     
    Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

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