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Sales Director- Healthcare Technology

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Relationship Management
  • Problem Reporting
  • Non-Verbal Communication
  • Relationship Building
  • Preparedness

Roles & Responsibilities

  • Bachelor's degree in business and/or healthcare IT (experience may be substituted for education)
  • 5-10 years of experience in complex healthcare software sales and account management
  • Demonstrated success in healthcare IT sales, including closing net-new deals and cross-sell/upsell with existing accounts
  • Excellent verbal and written communication skills and a passion for technology and customer focus

Requirements:

  • Identify Net New leads and develop opportunities within the Healthcare IT vendor space
  • Manage and strategically grow assigned accounts by developing and executing account plans that drive expansion and cross-sell opportunities
  • Cultivate and maintain C-level relationships with prospects through a consultative, trusted adviser approach to drive new business opportunities
  • Achieve sales targets through disciplined pipeline and forecast management

Job description

About Rhapsody:
 
Healthcare is innovating fast and AI is accelerating the pace. But AI is only as good as the data it can securely access. Today, moving data between providers, payers, and digital health innovators is still harder than it should be, and inconsistent data quality creates risk, rework, and stalled initiatives. 


Our mission is to accelerate innovation by reducing the burden of data access and data quality so teams can build, deploy, and scale solutions with confidence. Rhapsody provides behind-the-scenes interoperability and data quality foundation that helps information move reliably between systems, across formats, and at the speed modern healthcare demands. 


Most people won’t ever see our products during a medical visit (that’s infrastructure). Think of Rhapsody as the connective tissue and increasingly, the “data readiness” layer that enables digital transformation, analytics, and AI initiatives by making data accessible, trustworthy, and actionable. 


If you want to help solve one of healthcare’s hardest problems, turning fragmented data into safe, usable information—apply at rhapsody.health. 


Position Summary: 
The Sales Director will be focused on selling our Interoperability suite of Rhapsody and Corepoint Integration, Identity (EMPI), Image Director and Semantic Terminology products. In this position you will build and maintain strategic relationships in the healthcare technology space and execute strategies to help these innovators evaluate our offerings. You will manage current accounts and develop pipeline for this named geography, present at and attend key client business meetings, and collaborate with groups across your region. You will have the opportunity to lead planning and preparation for business development events, including proposal creation, demonstrations, contract negotiations, and establish best practices as we grow our business. 


At Rhapsody, we are an AI-first company, meaning we actively use and embrace artificial intelligence to enhance how we work, collaborate, and deliver. We expect our team members to be open to adopting AI tools in their roles, continuously exploring ways to work smarter, improve efficiency, and drive innovation while maintaining high standards of quality, security, and ethical responsibility.


Job Responsibilities: 

  • Identify Net New leads and develop opportunities within the Healthcare IT vendor space 
  • Manage and strategically grow assigned accounts by developing and executing account plans that drive expansion and cross-sell opportunities 
  • Cultivate and maintain C-level relationships with prospects through a consultative, trusted adviser approach to drive new business opportunities 
  • Achieve sales targets through disciplined pipeline and forecast management 
  • Use key business insights to elevate customer priorities and learnings 
  • Act as the opportunity owner by managing the virtual selling team and all necessary resources to maximize business opportunity 
  • Maintain current knowledge of healthcare IT industry technology and business trends 
  • Execute and apply sales process fundamentals including needs/pains analysis, solution building, product presentation, proposal development and refinement 
  • Build, maintain and apply knowledge of the competitive environment 
  • Conduct consistent outreach to prospects 
  • Document all prospect-related activities leveraging our CRM system (Salesforce)
  • Embeds AI into repeatable, systemized workflows (e.g., reporting, analysis, planning), using it by default to improve efficiency, consistency, and decision-making.
  • Develops reusable prompts, templates, and simple automations that combine AI with internal data to drive ongoing productivity gains across multiple workstreams. 


Job Requirements: 

Education: 

  • Bachelor’s degree in an area related to business and/or healthcare IT; experience may be substituted for education 

Experience: 

  • At least 5-10 years of work experience in a complex healthcare software sales and account management environment

Skills/Abilities: 

  • Clear track record of success in healthcare IT sales, including a demonstrated ability to close deals both with net new accounts as well as current customer accounts (cross sell/upsell) 
  • Passion for technology and customer focus 
  • Excellent verbal and written communication skills 
  • Ability to support all aspects of a sale to clients of our innovative offerings. 
  • Experience and/or knowledge of the health IT space with a focus on modern systems to solve tomorrow’s information and insight challenges 

Physical Requirements: 

  • Must be able to travel via plane and drive a car for extended periods of time to cover the territory 


Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 


What we have to offer you:

  • Comprehensive benefits package on day 1 (medical, dental, vision, life, disability) 
  • 401k with a generous company match 
  • Unlimited PTO, sick time & volunteer days 
  • An innovative, inclusive, and fun work environment 
  • Continuous learning and development opportunities 

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