Trusted Shops builds digital trust between people and businesses with one clear goal – to become the #1 Community of Trust. With around 800 employees, we support over 25,000 online shops and around 40 million consumer memberships as a profitable SaaS company. Our unique combination of Trustmark, authentic customer reviews, and buyer protection helps millions of consumers shop online with confidence every day.
To strengthen our Platform Unit within Product & Engineering, we are looking for a
(Senior) Product Manager Core Services (m/f/d)
(Hybrid in Cologne or remote in Berlin / Full-time / Fixed-term contract: 17 months)
Your responsibilities
Own core platform services such as APIs, authentication, authorization, and user/permission management
Execute product strategy for Core Services in a SaaS platform environment and ensure performance, scalability, and reliability across all products
Align roadmaps, dependencies, and strategic decisions with Product Leadership
Analyze technical KPIs (e.g., uptime, system performance) and translate them into business impact
Define and evolve technical standards to enable efficient, consistent product development
Collaborate with Engineering, Data, and Product teams to prioritize platform initiatives
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