Operations Implementation Manager

POSITION SUMMARY
This Operations Implementation Manager is responsible for managing the implementation of new products, services, and vendors. Your responsibilities will encompass project management, coordination with internal and external stakeholders, and ensuring that project objectives are met. Your collaborative efforts will help streamline project operations and contribute to the overall success of the team.

ESSENTIAL FUNCTIONS

• Manage the implementation of new products, services, compliance initiatives, and vendor relationships from inception to completion.
• Develop and maintain detailed project plans and documentation, track progress, and ensure that all milestones are met.
• Collaborate with internal and external project partners, acting as a liaison between different departments and teams.
• Contribute to the comprehensive assessment of projects to determine compliance, operational requirements, and any technological needs.
• Identify potential project risks and assist in implementing contingency plans, in consultation with the Senior Implementation Manager.
• Support the implementation of quality assurance policies and procedures to maintain project integrity.
• Provide support and take the lead in organizing and facilitating both internal and external project meetings, contributing to their effective and efficient execution.
• Guide teams through the change process, ensuring all stakeholders are informed and aligned with new implementations.
• Provide regular status reports and metrics to stakeholders, keeping all parties informed of project progress.
• Collaborate on reviews of existing processes, procedures, and workflows to propose enhancements when necessary.
• Demonstrate a strong understanding of Allied’s business requirements.
• Gather, analyze, and research information that may impact the project.
• Meet established due dates and deadlines.
• Track project performance and analyzes lessons through learned documents. 
• Demonstrate a strong understanding of Allied business needs with respect to all ASO processes and workflows. Special attention to technological or programming impacts.
• Other duties as assigned

EDUCATION

• Bachelor’s degree or equivalent work experience required.

EXPERIENCE AND SKILLS

• At least 5 years’ experience in managing projects, including planning, execution, and monitoring within the healthcare industry is essential.
• At least 3 years proven ability to lead cross-functional teams, set project goals, and ensure project success.
• Strong verbal and written communication skills for effective collaboration with stakeholders, team members, and external partners.
• Experience in reviewing and optimizing existing processes and workflows.
• Experience in identifying issues, troubleshooting problems, and finding effective solutions during project implementation.
• Strong project management skills, including the use of project management software.
• Experience with workflow and flowcharting tools such as Visio, SmartDraw, etc. required.
• Proficient in Microsoft Office Suite, including Microsoft Excel, OneNote, and Project, as well as the ability to understand and adapt to new software programs.

POSITION COMPETENCIES

• Accountability
• Analytical Thinking
• Collaboration
• Communication
• Customer Focus
• Functional Expertise
• Initiative

PHYSICAL DEMANDS

• This is an office environment requiring extended sitting and computer work

WORK ENVIRONMENT

• Remote

Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Compensation is not limited to base salary.  Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.

Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time.  All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process.  It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.