The Regional Compliance Manager leads all aspects of Maiker’s Property Operations regulatory obligations and responsibilities, ensuring Maiker complies with all Federal, State and local laws and regulations, CHFA requirements, HOME restrictions, and related Agency policies. The Regional Compliance Manager provides leadership, direction and oversees the work of the Compliance team to ensure Property Operations compliance, risk mitigation, and the presence of the necessary infrastructure to achieve Maiker compliance requirements.
The Regional Compliance Manager sets and meets goals and key performance indicators (KPIs) focused on portfolio and property compliance, Section 504 coordination, Reasonable Accommodation and Fair Housing governance, Audit readiness, risk mitigation, quality process, procedures and training delivery, and quality operational compliance support to Property Operations.
The Regional Compliance Manager oversees and manages the Compliance Team in the attainment of Compliance KPIs.
Essential Job Duties:
Job duties are performed with strict adherence to Maiker standards, policies, and procedures, and to local, State and Federal laws and regulations. Other job duties may be assigned. The following reflect specific areas of responsibility.
Portfolio Wide Regulatory Compliance
- Own compliance oversight for LIHTC, HOME, PBV, HCV, EHV, and lender overlays.
- Manage all Annual Owner Certifications (AOCs) and state agency submissions.
- Act as primary liaison with CHFA, HUD, DOLA, lenders (as requested), and asset manager.
Section 504 Coordinator
- Serve as Maiker’s designated Section 504 Coordinator.
- Maintain and update:
- Section 504 Self Evaluations
- Transition plans
- Public notices and policies
- Ensure staff training cadence and documentation meet HUD and state standards.
- Lead Section 504 responses during audits and monitor reviews.
Reasonable Accommodation & Fair Housing Governance
- Oversee the centralized Reasonable Accommodation/Modification process.
- Ensure decisions are:
- Timely
- Consistent
- Legally defensible
- Escalate complex or high risk cases to VP of Operations and legal counsel as needed.
Audit Readiness & Risk Mitigation
- Prepare properties for audits and monitoring visits.
- Respond to findings, cure notices, and corrective action plans.
- Protect Maiker from:
- IRS Form 8823 filings
- Loss of “good standing”
- Funding or reputational risk
Operational Support: Training, Quality Control & Continuous Improvement
- Translate regulatory requirements into clear operational guidance.
- Identify and create workflow sand related documentation for Operations to execute that support efficiency and compliance.
- Ensure or provide compliance training to site teams and establish recurring compliance training cadence.
- Identify systemic issues early through spot checks and file reviews.
- Perform spot audits / file reviews to identify trends before they become findings.
- Partner with Operations to correct systemic issues.
- Promptly alert Property Operations senior management of any identified risks and recommendations for mitigation
- Ensure risk mitigation plans are implemented and effectively eliminate future risks
Staff Management
- Manage staff activities; hire, schedule, train, evaluate, promote, counsel, reward and recognize, and hold team members accountable
- Set goals and KPIs to measure the quality and effectiveness of Compliance team’s work
- Provide constructive feedback and coaching, solicit and utilize feedback; conduct annual evaluation
- Maintains confidentiality
