Key Facts

Remote From:

Full time

Junior (1-2 years)

English

Hard Skills

Care Coordination Clinical Documentation Care Planning Procurement Electronic Referrals Provider Network Management Cross-Functional Collaboration Long-Term Care

Other Skills

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Communication
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Time Management
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Teamwork
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Organizational Skills
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Detail Oriented
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Social Skills
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Problem Solving

Roles & Responsibilities

High School Diploma or GED with at least one year of experience working with individuals with Intellectual Developmental Disabilities (IDD) or Traumatic Brain Injury (TBI), or BH/MH/SU, or Innovations populations; or an equivalent combination of education and experience.
Valid driver's license.
Must reside within Trillium's catchment area in North Carolina and be able to travel within catchment as required.

Requirements:

Locate residential and other provider agencies for members enrolled in Tailored Care Management.
Work closely with the Primary Care Manager and Regional Care Teams to locate appropriate residential and other supports based on member's level of care needs.
Complete required documentation/paperwork/tasks in a software platform according to required timelines.
Assist with integrated care management through multi-disciplinary collaborations and referrals.

Trillium Health Resources

Insurance

About Trillium Health Resources

Trillium Health Resources manages specialty behavioral health care for eastern North Carolinians across 28 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve reach their fullest potential. Everyone on Trillium’s staff--our care managers, call center, claims agents, project managers, and IT staff--all contribute to this mission. We offer a challenging, engaging work environment where staff take home more than a paycheck. Our performance management plan includes regular check-ins to examine individual employee goals and professional development plan. Our departments work on cross-functional, short-term projects and long ranging initiatives. Every day we see the results of our dedication, in the smiles of children on our accessible playgrounds and pride on the face of an adult cooking a meal for the first time. By joining Trillium, you are doing more than going to work…you are transforming lives. We help those with mental health conditions, intellectual and developmental disabilities, traumatic brain injury, and substance use disorders (Medicaid members and state-funded recipients) get the services they need to improve well-being and live fulfilling lives. We are dedicated to carrying out our mission by investing in the health and well-being of the communities we serve and empowering individuals with access to services, tools and resources to live a fulfilling life. Trillium reserves the right to hide material (comments, images and/or links to other sites) that contains anything vulgar or sexually explicit; is spam; advocates or depicts illegal activity; targets or disparages any ethnic, racial, other type of group; contains personal attacks of any kind; promotes private business ventures, services, or products; campaigns for public office or promotes a political organization; infringes on copyrights or trademarks; or is off topic.

Company type: SME

Industry: Insurance

Founded: 2018

Company size: 501 - 1000

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Job description

Pay Plan Title: Health Specialist

Working Title: Residential Health Specialist

Cost Center: 8500/Plan Based Care Management

FLSA Status: Non-Exempt

Posting Salary Range: $41,040 - $52,121

Office Location: Remote within Trillium’s Catchment area (See requirements section for included counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

A collaborative, mission-driven work environment
Competitive benefits and work-from-home options for most positions
Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

Trillium Health Resources has a career opening for a Residential Health Specialist to join our team! The Residential Health Specialist plays a key role in ensuring members receive the appropriate support they need within a suitable living environment. The Residential Health Specialist is responsible for identifying and connecting members with residential and other provider agencies based on their specific, individual needs.

On a typical day, you might:

Locate residential and other provider agencies for members enrolled in Tailored Care Management.
Work closely with the Primary Care Manager and Regional Care Teams to locate appropriate residential and other supports based on member’s level of care needs.
Complete required documentation/paperwork/tasks in a software platform according to required timelines.
Assist with integrated care management through multi-disciplinary collaborations and referrals.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
Work-from-home options available for most positions
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies

Qualifications

Required:

High School Diploma or GED and a minimum of one (1) year working experience focused on working with individuals with Intellectual Developmental Disabilities (IDD) or Traumatic Brain Injury (TBI), or BH/MH/SU, or Innovations populations; OR
Equivalent combination of education/experience.
Must have a valid driver’s license.
Must reside within Trillium’s catchment area which includes North Carolina counties: Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, Warren, Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington, Wilson, Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, Wayne, Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson, Scotland, Anson, Guilford, Montgomery, Randolph, and Richmond.
Must be able to travel within catchment as required.

Preferred:

A High School Diploma is preferred.
Experience working in Long‑Term Services & Supports (LTSS)

Deadline for Application: Position will remain open until filled

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

Employer name, dates of service (month/year), average hours worked per week, and essential job duties
Education details (degree type, date awarded, institution, field of study)
Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

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