Key Facts

Remote From:

Full time

Senior (5-10 years)

English, Spanish

Hard Skills

Employee Relations Benefits Administration Employment and Labor Laws Employee Onboarding Performance Management HR Regulations Employee Data Management Enrollment Management Process Safety HR Data Warehouse +4 more

Other Skills

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Non-Verbal Communication
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Accountability
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Detail Oriented
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Problem Solving

Roles & Responsibilities

5+ years of HR Generalist experience supporting corporate and hourly/distributed workforces
Solid knowledge of employment law, compliance requirements, and HR best practices
Strong written and verbal communication, with ability to explain policies clearly; bilingual in English and Spanish
Hands-on experience with ADP (preferred) and HRIS data management

Requirements:

Serve as a first point of contact for employees across corporate and warehouse teams, addressing HR policies, benefits, leaves, and People Ops questions
Support the full employee lifecycle from onboarding to offboarding and maintain accurate HRIS records
Partner with managers on employee relations, performance conversations, and documentation; assist with benefits enrollment and open enrollment
Support culture and engagement initiatives; ensure compliance with federal, state, local employment laws and safety standards; assist with recruiting coordination for warehouse/hourly roles

Job description

At Local Crafts, we’re the creative force behind some of the most beloved names in crafting. From our own workshops to trusted partners around the globe, we design and curate products makers reach for every day: the fabrics, threads, yarns, and tools that turn ideas into finished pieces.

Our People Operations team is looking for an HR Generalist who knows how to show up equally well on a warehouse floor and in a corporate hallway. This role is the connective tissue between our people and the programs, policies, and support they need to do their best work. If you’re someone who takes the human part of Human Resources seriously, this one’s for you.

What You'll Do:

Serve as a first point of contact for employees across corporate and warehouse teams, answering questions on HR policies, benefits, leaves, and anything People Ops related
Support the full employee lifecycle, from onboarding new hires to navigating job changes and offboarding
Maintain accurate employee records in the HRIS and keep data clean and current
Partner with managers on employee relations matters, performance conversations, and documentation
Help administer benefits programs and coordinate open enrollment
Support culture and engagement efforts that make Local Crafts a place people are proud to work
Ensure compliance with federal, state, and local employment laws, with an eye toward safety standards in our production environment
Assist with recruiting coordination as needed, particularly for warehouse and hourly roles

What You'll Bring:

5+ years of HR Generalist experience, with demonstrated ability to support both corporate and hourly or distributed workforces
A solid working knowledge of employment law, compliance requirements, and HR best practices
Strong written and verbal communication skills — you can explain a leave policy to a warehouse supervisor and write a formal memo with equal ease
A detail-oriented approach to work; you catch the small things before they become big problems
Comfort working in a hybrid model, including regular weekly visits to our Fort Worth production facility
Experience supporting hourly and frontline workers, with an understanding of what that environment actually demands
Bilingual in English and Spanish, enabling you to connect with and support team members across our warehouse and production teams
Hands-on experience with ADP, preferred

You'll Thrive Here If:

You’re focused on outcomes, not just checking boxes — you care whether the work actually moved something forward
You’re constantly looking for ways to do things better or more efficiently, and you don’t just flag the idea; you help get it done
You’re a bit of a data nerd who uses numbers to tell the story, not just to fill a slide
You take ownership of your work and follow through without needing to be chased — we value people who act like owners
You’re comfortable with some ambiguity and can figure out what the right answer is even when the playbook doesn’t cover it

Additional Information:

This is a hybrid role based in Fort Worth, TX, reporting directly to the Director of People. You’ll work from home with weekly visits to our warehouse and production facility.

Comprehensive benefits including medical, dental, and vision coverage; 401(k) with company match; paid time off; and parental leave
Employee discounts across all Local Crafts brands — Connecting Threads, Superior Threads, Knit Picks, Crochet.com, and Berroco
Must be legally authorized to work in the United States; Local Crafts is unable to sponsor employment visas for this position
This role requires the ability to walk and stand on the production facility floor for extended periods and lift up to 25 lbs