Youth Assertive Outreach Worker

Youth Assertive Outreach Worker

Katherine, Northern Territory

Full-time I Permanent 

SCHADS Level 4

Walk beside young people as they reclaim safety, hope and possibility

Why this role matters

Katherine is home to young people with extraordinary resilience. Many are navigating homelessness, disconnection and complex challenges long before they reach adulthood. This role exists to meet them where they are and offer something many have gone without for too long. Consistency. Safety. Someone who shows up and stays the course.

As a Youth Assertive Outreach Worker, you will be a steady, trusted presence for young people aged 14–24. You will walk with them in community spaces, on the streets and in temporary accommodation. You will help them feel seen, valued and supported as they take steps toward safer, more stable futures.

About the role

This role provides proactive, strengths-based support to young people who are marginalised, disconnected from services or experiencing or at risk of homelessness. You will deliver consistent outreach, case management, advocacy and practical assistance that improves access to housing, health, education, employment and community supports.

The position is based at Katherine Corps. There will be some flexibility to work from home on an interim basis while renovations are underway. Tools of trade including a work vehicle, laptop and mobile phone are provided.

This is a full-time permanent position within Youth Services and reports to the NT State Manager. Pay is in accordance with a SCHADS Level 4.

How you will make an impact

• Undertake assertive outreach to respond to the immediate needs of young people
• Build culturally appropriate, strengths-focused relationships that promote trust and self-determination
• Provide person-centred support aligned with TSA’s Youth Services Model of Care
• Develop, implement and review case plans that reflect the goals and needs of young people
• Conduct ongoing assessment of safety, risk and wellbeing from first contact through to exit
• Support young people to access housing, health, education, employment and community services
• Advocate for young people and accompany them to appointments with specialist providers
• Use creative, activity-based outreach methods to engage young people and raise awareness of youth issues
• Maintain accurate case notes, records and reporting in line with TSA requirements
• Identify and escalate risks to ensure the safety of clients, staff and the community
• Contribute to continuous improvement, service development and professional learning

What you will bring

• Degree qualification in Youth Work, Community Development, Social Work or a related human services field
• Demonstrated experience supporting young people with complex needs
• Strong understanding of trauma-informed and culturally responsive practice
• Ability to build trust quickly and work effectively with young people in non-traditional settings
• Knowledge of youth homelessness, education, youth justice and community service systems
• High-level communication, relationship-building and advocacy skills
• Ability to work independently, safely and with sound professional judgement
• Commitment to TSA values and inclusive, person-centred practice

What we offer

The Salvos offer eligible employees a well-balanced package of meaningful benefits, including:

• SCHADS Level 4 – Above Award conditions (up to 10%)
• Remote Area Housing Benefit for employees who live and work in the area (up to $31,800 tax free) and Entertainment Benefit (up to $2,650 tax free)
• Relocation assistance for eligible employees (up to $5,000)
• Generous paid parental leave (12 weeks for primary carers)
• Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs
• Flexible working arrangements
• Access to EAP and health and wellness initiatives
• Ongoing training and development to support your growth
• A rewarding, purpose-driven career that makes a positive and lasting social impact
• Tools of trade including a work vehicle, laptop and mobile phone
• A supportive, inclusive culture with passionate and dedicated team members

How to apply

Please submit your application, including a current resume and a brief cover letter outlining your interest in the role.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration