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Pharmacy Intake Supervisor

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Team Leadership
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Outlook
  • Interpersonal Communications
  • Stress Management
  • Self-Motivation
  • Client Confidentiality
  • Collaboration
  • Active Listening
  • Business Acumen
  • Customer Service
  • Detail Oriented
  • Organizational Awareness
  • Mentorship
  • Diversity Awareness
  • Emotional Intelligence
  • Problem Solving
  • Decision Making
  • Delegation Skills
  • Non-Verbal Communication
  • Planning
  • Tactfulness
  • Time Management
  • Critical Thinking
  • Organizational Skills
  • Diplomacy

Roles & Responsibilities

  • High school education required
  • Active State of Florida Registered Pharmacy Technician (RPT) license required
  • 2-4 years' experience in a pharmacy work environment
  • Proficiency in Microsoft Office Word, Excel, PowerPoint and Outlook; CPR+, ONCO and ORCA systems

Requirements:

  • Supervise the Intake Team daily, including hiring, motivating, recognizing and rewarding, counseling, training and problem solving to deliver efficient, high-quality service to internal and external customers
  • Demonstrate working knowledge of all facets of the role, relevant regulations, and organizational and departmental policies and procedures
  • Exhibit role-model leadership, maintain professional standards, and coach/mentor staff as needed
  • Perform other duties and projects as assigned and adapt to regulatory requirements and multi-site environment

Job description

Date Posted:

2026-04-30

Country:

United States of America

Location:

Florida - Remote

WHY JOIN FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence.  With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network.  Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care.  We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

Florida resident candidates - Active State of Florida Registered Pharmacy Technician (RPT) license required

RESPONSIBILITIES

  • The Pharmacy Intake Supervisor is responsible for providing efficient and high-quality service to internal and external customers through the daily supervision of the Intake Team staff that includes hiring, motivating, recognizing and rewarding, counseling, training and problem solving.

  • Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures.

  • Displays role model behavior, work ethic, and leadership skills. Performs other duties and projects as assigned.

  • Performs all duties in accordance with regulatory requirements and organizational policies and procedures.

QUALIFICATIONS

  • Education: High school education required

  • College degree preferred

  • Certification/Licenses: Active State of Florida Registered Pharmacy Technician (RPT) license required

  • Pharmacy Technician Certification (PTCB) preferred

  • Valid state Driver’s License for travel to satellite offices and offsite meetings.

  • Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.

  • Previous Experience: 2-4 years’ experience in a pharmacy work environment or equivalent is required

  • Previous management/supervisory experience preferred Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills.

  • Must be detailed oriented with the ability to exercise independent judgment.

  • Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.

  • Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.

  • Communication Skills: Good command of the English language.

  • Second language is an asset but not required.

  • Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.

  • Customer Service & Organizational Awareness: Strong customer focus.

  • Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.

  • Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development.

  • Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. 

  • Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.

  • Leadership and Mentoring: Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal.

  • Ability to effectively lead projects from inception through implementation and assessment.

  • Human Resources Management: Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation.

  • Computer Skills: Proficiency in Microsoft Office Word, Excel, PowerPoint and Outlook required. Proficiency in CPR+, ONCO and ORCA required.  

  • Travel: less than 25%  

#LI-DL1

#FCS-RX

SCREENINGS – Background, drug, and nicotine screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening.  Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.

EEOC

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.


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