Key Facts

Remote From:

Fixed term

Mid-level (2-5 years)

English

Hard Skills

Drug Development Process Optimization User Acceptance Testing (UAT) Incident Management Engineering Documentation Architecture Analysis Development Support Legal Discovery Employee Onboarding Application Integration Architecture +5 more

Other Skills

•
Troubleshooting (Problem Solving)
•
Professionalism
•
Communication

Roles & Responsibilities

3 to 5 years of dedicated experience in Epic Aura or Epic Ambulatory integrations
Hands-on experience with FHIR API integration and HL7 messaging
Proven ability to build and troubleshoot Ordering and Results workflows
Proven track record of managing P1/P2 incidents under pressure and meeting rigorous SLAs

Requirements:

Lead client-facing technical calls to guide providers through the onboarding process
Translate complex integration requirements into actionable project plans
Design and build ordering and results workflows within Epic Aura/Ambulatory environments, ensuring seamless data exchange
Deploy and manage integrations using FHIR APIs as the primary standard, with a deep understanding of HL7 for legacy fallback scenarios

Tech Firefly

Management Consulting

About Tech Firefly

Let us join your journey to success! Tech Firefly is a Technology Solutions company specializing in providing outsourced solutions. Our approach is based on client satisfaction and solving problems for our clients. This means we value your culture, your vision, your brand voice and the customer journey you want your customers to make. Our services include: -Software Development including IOS, C++ and Java Applications -Usability Testing for Hardware and IoT Devices -Testing product features with a focus on the customer experience and usability -Performing QA of internal apps, external apps and software before downstream and end user impact -QA Automation -Innovative solutions including AI Data Labeling, Robotic Process Automation and Blockchain -End to End Content Management including curation, moderation and localization services -Customer care, Tech support and Sales Support -Providing customer experience insights to product owners, engineers and product quality teams -Talent Acquisition services specializing in Technical, Professional, Foreign Language and other hard to fill job requirements -On-shore, near shore and off-shore teams Please visit our website for more information and contact us today

Company type: Large

Industry: Management Consulting

Founded: 2018

Company size: 1001 - 5000

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Job description

We are seeking a high-impact Epic Aura Integration Analyst to bridge the gap between technical architecture and provider-facing delivery. You will be the primary technical point of contact for clients, responsible for the end-to-end lifecycle of lab integrations.

You will handle everything from initial onboarding and technical discovery to complex build-outs and high-stakes production support. The ideal candidate possesses the technical depth to navigate FHIR APIs and HL7 fallbacks, paired with the professional presence to guide clinical stakeholders through real-time troubleshooting and workflow optimization.

Long Term Contract

100% Remote

Pay: $85/hour on W2

Responsibilities

Lead client-facing technical calls to guide providers through the onboarding process. Translate complex integration requirements into actionable project plans.
Design and build ordering and results workflows within Epic Aura/Ambulatory environments, ensuring seamless data exchange.
Deploy and manage integrations using FHIR APIs as the primary standard, with a deep understanding of HL7 for legacy fallback scenarios.
Act as the Tier 3 escalation point for critical production issues. Troubleshoot and resolve high-priority tickets within strict SLA timelines.
Lead User Acceptance Testing (UAT) sessions, validating that builds meet clinical requirements and technical specifications.
Maintain rigorous documentation discipline within Jira, ensuring all configurations, bugs, and project milestones are tracked with precision.

Requirements

3 to 5 years of dedicated experience in Epic Aura or Epic Ambulatory integrations.
Hands-on experience with FHIR API integration and HL7 messaging.
Proven ability to build and troubleshoot Ordering and Results workflows.
Proven track record of managing P1/P2 incidents under pressure and meeting rigorous SLAs.
Advanced proficiency in Jira for task management and technical documentation.
Exceptional communication skills and client-facing confidence. You must be comfortable leading calls, presenting to clinical leadership, and providing real-time technical guidance.