Inside Sales Specialist--OEM & Multifamily

Overview:

The Inside Sales – Multifamily & OEM will be responsible for supporting all aspects of the OEM and Multi-Family business across North America. This includes increasing revenue with existing accounts, creating operating plans to grow their revenue, and developing strategic partnerships. 

 

Work Style: Hybrid--onsite and work from home during the week! 

Responsibilities:

• Support all aspects of the OEM & MF business to meet or exceed financial and business goals. 

• Growing AprilAire branded products through distribution opportunities and executing strategic initiatives with the national sales team. 

• Analyze sales data by customer and product category, identify weaknesses in sales strategy, and make improvements to annual plans and execution. 

• Utilize both BIM Object & construct connect for lead generation, preliminary vetting and disbursement to the field sales force 

• Provide project quotes based on approved guidelines established in the MF business 

• Track SPQ to order fulfilment to ensure pricing/sales integrity 

• Manage OEM order process and resolve discrepancies (pricing, MOQ’s etc.) 

• Primary contact for OEM’s for non-strategic issues 

• Ensure forecast, sales planning and product transfer data is received in a timely manner 

• Support price changes in the marketplace and insure all customers have updated to date pricing 

• Responsible for the sales of OEM branded humidifiers, air cleaners, zone comfort control, thermostats, ventilation, and dehumidification to manufactures in the HVAC industry. 

• Direct communication with of all OEM Customers. 

• Monthly activity report to Director of Sales. 

• Travel in the field to support local sales efforts, technical training at mechanical engineering firms and architects. 

• Act as a technical resource to customers to address and resolve inquiries and problems. 

• Provide feedback on sales activity and make recommendations to help in reaching sales objectives. 

• Determine and prepare quotations based on product selection according to established procedures. 

• Communicate with accounts via phone and written correspondence in accordance with established procedures. 

• Participate on cross-functional teams to ensure the continuous, on-going improvement of customer satisfaction and service. 

• Determine, submit and develop ideas such as investigating alternate products to fit customer needs, reduce product costs and provide better service. 

• Work on special projects as mutually determined supervisor.  These projects can be short-term or long-term and are to be completed on an agreed upon time frame. 

• Follow-up and carry-through to conclusion those opportunities for additional business.  

Qualifications:

• Bachelor's degree (B. A.) from four-year college or university; or one to two years related training; or equivalent education.
• Self-disciplined – ability to choose task, create a plan, and execute that plan.  
• Ability to think on feet in selling situations and make decisions in the selling process in line with company guidelines and objectives. 
• Ability to handle multiple priorities and tasks.  
• Desire to probe into situations and uncover opportunities that may not be obvious. 
• Skilled at motivating others to carry through plans and commitments. 
• Strong technical aptitude.  
• Excellent communication skills. 
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.   
• Ability to write reports, business correspondence, and procedure manuals.  
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 
• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, area, circumference, and volume.   
• Limited travel required, based on field support needed, 10%  

LinkedIn Tag: Claudine Baccheschi #LI-CB1