Key Facts

Remote From:

Fixed term

Junior (1-2 years)

English

Hard Skills

Azure Active Directory Active Directory Azure Active Directory Identity And Access Management Security Technology Identity And Access Management Information Systems Security Network Protocols Identity And Access Management Help Desk Support +8 more

Other Skills

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Communication
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Analytical Skills
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Teamwork
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Customer Service
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Willingness To Learn
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Problem Solving

Roles & Responsibilities

Bachelor's degree in a discipline appropriate to the assignment or an equivalent combination of education and experience.
At least 1 year of experience in an Information Security role or in an IT helpdesk capacity.
Experience working with Active Directory and MS EntraID.
Working knowledge of IAM is required.

Requirements:

Interface with the technical and business user community to support incoming security requests and tickets submitted by users.
Provide Level I support for user password resets and MFA onboarding, resets, and troubleshooting.
Assist in supporting the Identity Access Management team.
Communicate with stakeholders to assist in remediation efforts.

Job description

Overview of 66degrees

66degrees is an end-to-end AI transformation partner that guides enterprises from complex business challenges to clear, quantifiable outcomes. Our company is the culmination of several successful firms, each a leader in its own right in cloud, artificial intelligence, and data. This convergence of talent and expertise is how we help businesses reach their own "inflection point," where chaotic data becomes a strategic asset, complexity becomes clarity, and AI becomes an engine for growth. Our ultimate vision is to be the catalyst for a future where every business operates as an intelligent enterprise, with autonomous systems unlocking human potential.

At 66degrees, we believe in thriving through challenges and winning together. These values not only guide us in achieving our goals as a company but also for our people. We are dedicated to creating a significant impact for our employees by fostering a culture that sparks innovation and supports professional and personal growth along the way.

Overview of 66degrees

66degrees is a leading consulting and professional services company specializing in developing AI-focused, data-led solutions leveraging the latest advancements in cloud technology. With our unmatched engineering capabilities and vast industry experience, we help the world's leading brands transform their business challenges into opportunities and shape the future of work.

Overview of Role

A client of 66degrees’ is seeking a consultant to engage on a 12 month remote contract with the potential to extend/convert. Interested candidates should have the following required skills and the ability to work independently as well as within a team environment.

The Information Security Support Helpdesk Contractor will function as a member of the Security Support team and help support Security helpdesk operations. This role will focus on frontline duties and interact with technical and business units. This role requires mid-level Active Directory and Azure MFA experience and excellent communication skills.

Location - Chicago, US
Work Type - Hybrid

Responsibilities

Interface with the technical and business user community to support incoming security requests and tickets submitted by users.
Contribute to protecting the integrity and confidentiality of clients data and infrastructure while enabling business functionality in all systems and environments by validating user identities prior to assistance.
Assist in supporting the Identity Access Management team.
Other duties as assigned.
Provide Level I Support for user password resets and MFA onboarding, resets, and troubleshooting.
Communicate with stakeholders to assist in remediation efforts.

Qualifications

Bachelor’s degree in discipline appropriate to assignment or an equivalent combination of education and experience.
At least 1 years’ experience in an Information Security role or experience in an IT helpdesk capacity.
Experience working with Active Directory and MS EntraID.
Working Knowledge on IAM is required.
Fundamental knowledge of information security principles and best practices.
Must have a desire to learn and adapt in a corporate environment.
Must have strong self-starter skills and a willingness to collaborate within a team environment.
Strong research and problem-solving skills.
Must have strong communication skills.
Must have a basic understanding of information security principles, network protocols, and security technologies.

66degrees is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, sex, gender, gender identity, national origin, age, weight, height, marital status, sexual orientation, veteran status, disability status or other legally protected class.

AI Transparency & Disclosure

As an AI transformation partner, 66degrees leverages intelligent solutions to enhance our recruitment experience. We utilize AI tools—including LinkedIn Recruiter’s Hiring Assistant and interview transcription technologies—to assist with sourcing, role analysis, and capturing interview highlights.

These tools augment our process, but we "Commit to Our Craft" by ensuring all final hiring decisions are made by our human Talent Team. By applying, you acknowledge the use of these technologies to help us "Win Together" in finding the best fit for our team.

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