Retail Coordinator - Web & Store

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

About this Opportunity

• Focused on processes, logistics, finance, costumer service:
• Operations and Logistics: Supervision of stock control, inventory, reverse logistics, 3PL supplier management, and replenishment monitoring
• Finance and Tax: Validation of monthly closing reports, creation of compensation requests (CRs), and monitoring of tax procedures and invoices
• Data Analysis: Monitoring of KPIs, generation of sales reports and projections based on historical data
• Systems: Operational management on platforms such as Excel, Outlook, Vtex, CRMs, and Syteline
• Support on • Customer Service and Support: Supervision of customer service (e-commerce and sales) and resolution of conflicts and complaints, help to follow warranty cases.
• Constant contact with Ecommerce
• Support on Supervising the image of online store, ensuring the correct display and accuracy of product information , support new improvements for the online store, better client experience.
• Support Manager with Campaigns
• Product Pricing
• Registration of new products.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.