Experience delivering exceptional service to discerning clients, particularly in aviation or hospitality sectors
Fluent English with strong preference for professional working German; additional languages are an asset
Passion for providing exceptional service with attention to detail
Strong interpersonal and verbal communication skills
Requirements:
Deliver outstanding inflight service and ensure the comfort and well-being of private jet passengers on every charter flight
Maintain impeccable cabin presentation across the large cabin fleet
Take full responsibility for delivering an exceptional cabin experience with a safety-conscious, client-focused mindset
Play a key role in establishing a new charter operator in the market and support daily flight operations
Job description
Your mission
We are seeking dedicated and professional cabin crew members to deliver outstanding service and ensure the comfort and well-being of our private jet passengers on every charter flight. You will serve onboard our large cabin fleet, taking full responsibility for providing an exceptional cabin experience, with a primary focus in inflight service and maintaining impeccable cabin presentation.
We have cabin service representatives positions available starting in Q4 2026. As part of the crew at LUMINAIR, you will play a key role in establishing a new charter operator in the market, dedicated to creating an outstanding and reliable service. We welcome individuals with a safety-conscious and client-focused mindset, whose ambition and innovative ideas can help elevate our product and enhance our daily flight operations.
Your profile
Professional Qualifications
Experience in delivering exceptional service to discerning clients, particularly in the aviation or hospitality sectors
Fluent English language skills with strong preference for professional working German; additional languages are an asset
Key Qualities
Passion for providing exceptional service with attention to detail
Strong interpersonal and verbal communication skills
Ability to work effectively in a team-oriented environment
Capacity to handle challenging situations calmly and professionally
Sensitivity to and respect for diverse cultures and individuals
Work Requirements
Willingness to work irregular hours, including weekends, holidays, and overnight shifts
Unrestricted EU passport or right to live and work in the EU
Valid ZÜP (Zuverlässigkeitsüberprüfung) as per §7 LuftSiG
Valid Driving License
Why us?
LUMINAIR understands the value of happy crew in delivering an incomparable product to our clients and passengers. It is therefore our sole ambition to provide a superb working environment which is why we offer
Extremely competitive salary with structured and published growth potential
Performance-based bonus and tax-advantageous salary structure
Open base concept
Fixed, fair crew rostering with requested off-days allowance
Competitive holiday allowance
Desirable benefits including airline staff travel, hotel discounts and many more
In addition, the whole founding team of LUMINAIR gained experience in an environment where an open ear = success. We vow to take feedback onboard, listen to good ideas and help your career to grow.
Customer Service / Support Representative Related jobs
From: Mexico, Alaska (USA), California (USA), Colorado (USA), Hawaii (USA), Maryland (USA), Massachusetts (USA), Minnesota (USA), New Jersey (USA), New York (USA), Oregon (USA), Washington (USA) (Full Remote)