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Cabin Service Representative (m/f/d)

Role overview

Qualifications

  • Experience delivering exceptional service to discerning clients, particularly in aviation or hospitality sectors
  • Fluent English with strong preference for professional working German; additional languages are an asset
  • Passion for providing exceptional service with attention to detail
  • Strong interpersonal and verbal communication skills

Responsibilities

  • Deliver outstanding inflight service and ensure the comfort and well-being of private jet passengers on every charter flight
  • Maintain impeccable cabin presentation across the large cabin fleet
  • Take full responsibility for delivering an exceptional cabin experience with a safety-conscious, client-focused mindset
  • Play a key role in establishing a new charter operator in the market and support daily flight operations

Key facts

Other skills

  • Risk Mindset
  • Creative Thinking
  • Calmness Under Pressure
  • Professionalism
  • Communication
  • Teamwork
  • Detail Oriented
  • Cultural Sensitivity
  • Physical Flexibility
  • Social Skills

About the company

LUMINAIR logo

LUMINAIR

Combining unrivalled skill and experience, visionary thinking and a singular focus on service, LUMINAIR is departing in 2024

Company details

Company typeStartup
Company size2 - 10

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Job description

Your mission

We are seeking dedicated and professional cabin crew members to deliver outstanding service and ensure the comfort and well-being of our private jet passengers on every charter flight. You will serve onboard our large cabin fleet, taking full responsibility for providing an exceptional cabin experience, with a primary focus in inflight service and maintaining impeccable cabin presentation.
 
We have cabin service representatives positions available starting in Q4 2026. As part of the crew at LUMINAIR, you will play a key role in establishing a new charter operator in the market, dedicated to creating an outstanding and reliable service. We welcome individuals with a safety-conscious and client-focused mindset, whose ambition and innovative ideas can help elevate our product and enhance our daily flight operations.

Your profile

Professional Qualifications
  • Experience in delivering exceptional service to discerning clients, particularly in the aviation or hospitality sectors 
  • Fluent English language skills with strong preference for professional working German; additional languages are an asset
Key Qualities
  • Passion for providing exceptional service with attention to detail
  • Strong interpersonal and verbal communication skills 
  • Ability to work effectively in a team-oriented environment
  • Capacity to handle challenging situations calmly and professionally 
  • Sensitivity to and respect for diverse cultures and individuals 
Work Requirements
  • Willingness to work irregular hours, including weekends, holidays, and overnight shifts
  • Unrestricted EU passport or right to live and work in the EU
  • Valid ZÜP (Zuverlässigkeitsüberprüfung) as per §7 LuftSiG
  • Valid Driving License

Why us?

LUMINAIR understands the value of happy crew in delivering an incomparable product to our clients and passengers. It is therefore our sole ambition to provide a superb working environment which is why we offer
  • Extremely competitive salary with structured and published growth potential 
  • Performance-based bonus and tax-advantageous salary structure 
  • Open base concept
  • Fixed, fair crew rostering with requested off-days allowance
  • Competitive holiday allowance
  • Desirable benefits including airline staff travel, hotel discounts and many more 
In addition, the whole founding team of LUMINAIR gained experience in an environment where an open ear = success. We vow to take feedback onboard, listen to good ideas and help your career to grow.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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