Key Facts

Remote From:

Full time

English

Hard Skills

UI/UX Strategy User Experience (UX) Cross-Functional Collaboration Customer Journey Mapping Opportunity Analysis Project Collaboration Gap Analysis Data Sharing Business Planning Integrated Product Team +2 more

Other Skills

•
Team Building
•
Mentorship
•
Quality Driven
•
Accountability

Roles & Responsibilities

5+ years of UX design or related experience; 7+ years preferred.
Bachelor's degree in UX, design, HCI, or a related field; university degree preferred.
Experience collaborating with cross-functional teams (UX, product, and technology) to map customer journeys and identify gaps.
Strong communication and analytical skills with the ability to drive results and accountability.

Requirements:

Collaborate with UX, product, and technology partners to fully understand the customer journey, identify gaps, and uncover opportunities.
Build and develop the UX team's knowledge, skill set, and best practices to raise overall UX quality.
Perform moderately complex business planning, support, and project-related duties related to UX initiatives, ensuring quality and accountability.
Deliver high-quality UX outcomes that align with user needs and business goals across the user experiences.

TIAA

Financial Services

About TIAA

Founded to help educators retire with dignity, today we’re a market-leading retirement company fueled by world-class asset management. We’re fighting harder than ever before for 5M+ clients and people who need us, creating new paths to growth and lifetime income—and the confident, meaningful retirements that come with them. For our Terms of Use, please visit go.tiaa.org/termsofuse. Any guarantees under annuities issued by TIAA are subject to TIAA’s claims-paying ability. TIAA-CREF Individual & Institutional Services, LLC, Members FINRA and SIPC, distribute securities products. TIAA is not responsible for the content or privacy policies of third-party sites to which you may link. 3026872

Company type: XLarge

Industry: Financial Services

Founded: 2018

Company size: 10001

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Job description

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.

The anticipated term of this engagement will be 18 months. This term could be extended based on company business needs.

UX Specialist II
The UX Specialist II role collaborates with UX, product and technology partners to fully understand the customer journey, potential gaps, and opportunities according to their discipline in each user experience. This role builds and develops the UX team's knowledge and skill set and best practices.
Educational Requirements

University (Degree) Preferred

Work Experience

5+ Years Required; 7+ Years Preferred

Physical Requirements

Physical Requirements: Sedentary Work

Career Level
8IC

Start Date: 01-Jun-2026

End Date: 31-Dec-2027

Travel Required: Yes

Anticipated Posting End Date:

2026-05-14

Base Pay Range: $45.96/hr - $72.12/hr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

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Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

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