Electronic Data Delivery Analyst

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

The Electronic Data Delivery Analyst is responsible for managing, validating, and optimizing the electronic exchange of data between internal systems, clients, and third-party partners. This role ensures data accuracy, timely delivery, proper formatting, and adherence to quality standards while troubleshooting delivery issues and supporting ongoing improvements to data feed processes. The position will liaise closely with IT, laboratory operations, and client facing teams to support stable and efficient data delivery pipelines.

• Own the strategy and continuous improvement of the company’s Electronic Data Deliverables (EDDs) solutions for environmental testing clients
• Manage the preparation, validation, and delivery of Electronic Data Deliverables (EDDs) in client-required and regulatory-compliant formats.
• Oversee daily electronic data exchange processes, including automated feeds, APIs, secure file transfers, and batch jobs.
• Ensure data quality and compliance through validation, quality control, and review of project-specific and regulatory requirements.
• Troubleshoot delivery failures and data discrepancies, perform root cause analysis, and resolve complex EDD issues.
• Improve EDD workflows through automation, process optimization, and system enhancements that reduce turnaround time and manual effort.
• Support LIMS configuration, system integrations, and data mapping between laboratory systems and client reporting formats.
• Collaborate with laboratory, project management, business, IT, and client stakeholders to support data delivery and onboarding activities.
• Document workflows, standards, and technical procedures to ensure consistency and knowledge continuity.

Education and Experience

Required:

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related discipline
• 2+ years of experience in data delivery, data operations, systems support, or similar technical/data-focused roles.
• Hands-on experience with electronic file formats such as CSV, XML, JSON, TXT, or Excel.
• Familiarity with secure file transfer protocols (SFTP, FTPS, HTTPS)
• Experience with APIs, EDI, or automated data exchange systems.

Preferred:

• Experience with Laboratory Information Management Systems (LIMS)
• Background supporting external customers or partners with technical data questions.
• Understanding of data governance, audit controls, and compliance with federal, state, and local regulatory standards (e.g., EPA guidelines).
• Experience with workflow automation tools, ETL/ELT pipelines, or data integration platforms.
• Experience with Electronic Data Deliverables (EDDs) formats (e.g., EQuIS, EarthSoft, ERPIMS, FUDSCHEM, custom client templates).
• Experience with Production Laboratory Operations or Support
• Experience with Microsoft Azure DevOps
• General knowledge of Chemistry

Knowledge/ Skills/ Abilities

• Language Skills – Advanced English
• Computer skills - Microsoft O365 (Word, Excel, Power Point, etc)
• Intermediate Mathematical Skills
• Advanced problem-solving skills
• Strong customer service orientation
• Ability to work effectively in a team environment and as individual contributor with minimal supervision
• Excellent analytical, reasoning, problem-solving, organizational and time management skills
• Excellent verbal and written communication, and interpersonal skills
• Highly focused attention to detail and commitment to data quality
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in urgent situations
• Ability to work with internal and external stakeholders.
• Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.

Travel

• Occasional travel required (5%-33%)

Compensation

The expected salary range for this position is $47,000 – $62,500 annually. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
• Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
• Happiness:
  • Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
  • Work-Life Balance: Paid-time off and family leave

In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.

Position anticipated to close August 1, 2026.

Physical Demands and Environmental Work Conditions of the Job

• Stand   Occasional - (5% - 33%)
• Move or traverse - Occasional (5% - 33%)
• Use hands - Frequent (34% - 66%)
• Reach with hands and arms - Occasional (5% - 33%)
• Stoop, kneel, crouch or crawl - Never (0%)
• Talk/hear - Frequent (34% - 66%)
• Lift/carry/push/pull - Occasional (5% - 33%)
• Keyboarding - Frequent (34% - 66%)
• Ability to focus on task - Frequent (34% - 66%)
• Tasks requiring medium physical effort, for example lifting 10 kgs to 20 kgs - Occasional (5% - 33%)
• Work near moving mechanical part or moving vehicles - Occasional (5% - 33%)
• Fumes or airborne particles - Occasional (5% - 33%)
• Toxic or caustic chemicals - Occasional (5% - 33%)

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.