Key Facts

Remote From:

Full time

English

Hard Skills

Cold Calling Inbound Sales Customer Complaint Resolution Analytics Customer Relationship Management Product Marketing Sales Qualification Product Knowledge Telephony

Other Skills

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Adaptability
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Communication
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Open Mindset
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Teamwork
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Customer Service
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Energetic
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Relationship Building
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Problem Solving

Roles & Responsibilities

Strong communication and interpersonal skills for high-volume outbound sales and customer interactions.
Ability to work remotely with self-motivation, discipline, and adaptability in a global team.
Growth mindset with willingness to participate in training, coaching, and continuous skill development.
Results-driven with the ability to identify customer needs, handle objections, and contribute to sales targets.

Requirements:

Perform a high volume of outbound sales calls to customers to identify needs or issues and offer appropriate solutions.
Clarify information and provide recommendations and solutions to customers via telephone calls.
Build positive relationships with customers to enhance the company's image and customer satisfaction.
Place outbound calls to promote new products and services and keep call notes and reports updated in the database.

Job description

IMPACT BRANDS is a leading contributor to the health and wellness industry. With a journey from 5 to over 400 colleagues, and the expansion to a diverse family of 7+ brands (PureHealth Research, Nation Health MD, Pureance, Trumeta, PetMade, VitalPeak, Nature's Blast). We are dedicated to helping improve the lives of people all over the world.

At IMPACT BRANDS, we embrace remote work culture and cherish open-mindedness, high energy, and adaptability qualities that are essential in our dynamic environment. We prioritize the growth of every team member, regardless of their location, offering advancement from intern to leadership roles.

IMPACT BRANDS has already positively impacted the lives of 3 million people worldwide. Join us as a remote customer support agent and let’s impact billions together!

What You Can Expect

Competitive base salary + performance-based commission opportunities
Strong earning potential with uncapped commissions
Professional training, coaching, and continuous skill development
Supportive, growth-focused, and collaborative global team culture
Permanent work-from-home setup
Long-term career growth opportunities
Vacation and Health Leaves
Health Budget
Internet Subsidy
Team-building activities and virtual events
Immediate hiring opportunity

During a Typical Day, You’ll

Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues
Clarify information and provide recommendations and solutions to customers via telephone calls
Build positive work relationships with customers to enhance the image and public perception of a company
Strive to improve customer satisfaction through excellent customer service
Place outbound calls to customers to promote new products and services
Complete call notes and call reports as necessary and update them in the database
Obtain and evaluate all relevant data to handle complaints and inquiries
Keep a high level of knowledge about existing products and services
Perform other related tasks as assigned