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Italian-Speaking Customer Advisor (Full relocation to Greece)

Key Facts

Remote From: 
Full time
English, Italian

Other Skills

  • Team Leadership
  • Professionalism
  • Communication
  • Teamwork
  • Patience
  • Detail Oriented
  • Reliability
  • Empathy
  • Problem Solving

Roles & Responsibilities

  • Native or near-native Italian speaker (C2 level)
  • Good command of English (B2 or above)
  • EU citizenship or valid authorization to work in Greece
  • Reliable internet connection (for remote candidates)

Requirements:

  • Handle inbound and outbound customer interactions in Italian across phone, email, and/or chat
  • Resolve customer queries professionally and efficiently, ensuring a high level of satisfaction
  • Accurately log interactions and follow up on open cases
  • Collaborate with team leaders and quality coaches to meet performance targets

Job description

Italian-Speaking Customer Advisor – Remote from Greece / On-Site Athens

Location: Remote (Greece-based) or On-Site – Athens, Greece 

Intake Dates: May, June & July 2026 

Relocation Support: Full relocation package provided 

Contract Type: Full-Time

About the Role

We are hiring Italian-speaking Customer Advisors to join our growing team in Greece. Whether you prefer working from the comfort of your home anywhere in Greece or from our modern Athens office, we have options to suit your lifestyle. Multiple intake dates are available between May and July 2026, with full relocation support for candidates moving to Greece.

What You'll Do

  • Handle inbound and outbound customer interactions in Italian across phone, email, and/or chat
  • Resolve customer queries professionally and efficiently, ensuring a high level of satisfaction
  • Accurately log interactions and follow up on open cases
  • Collaborate with team leaders and quality coaches to meet performance targets
  • Represent our client brand with professionalism and empathy

What We're Looking For

  • Native or near-native Italian speaker (C2 level)
  • Good command of English (B2 or above)
  • Previous experience in customer service, support, or a client-facing role is a plus
  • Strong communication skills, patience, and a problem-solving mindset
  • EU citizenship or valid authorization to work in Greece
  • Reliable internet connection (for remote candidates)

What We Offer

  • Competitive salary + performance bonuses
  • Full relocation support: flights, accommodation assistance, and settling-in support
  • Comprehensive paid training
  • Career development and internal growth opportunities
  • Private health insurance
  • Work-from-home flexibility (for remote track)
  • A multicultural, supportive team environment


How to Apply

Submit your CV in English or Italian. Candidates who progress will be contacted for a short screening call.


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