Role overview

Qualifications

SQL knowledge
Experience automating and building using Claude Code, Droid and any other LLMs
Data analysis with dashboards and spreadsheets
Fluent English

Responsibilities

Manage and execute regulatory and compliance processes, including Bacenjud, CCS0011, and Bacen Correios
Conduct KYC and KYB processes, including business validation and professional license verification
Implement and improve KYC rules and processes
Manage manual review queues and onboarding overflow processes

Key facts

Full time
English, Portuguese

Hard skills

Kyriba (Treasury Management Software) SQL (Programming Language) Compliance Risk Management Analytical Dashboard Analytics Regulatory Compliance Verification And Validation Employee Onboarding Customer Data Management Business Metrics Queue Management Fraud Investigation Online Communication Property Ownership

Other skills

Google Sheets
Non-Verbal Communication
Proactivity
Customer Service
Organizational Skills
Analytical Thinking
Detail Oriented
Learning Agility
Logical Reasoning

About the company

CloudWalk, Inc.

Fintech: Finance + Technology

We are democratizing the payments industry in Brazil, by empowering entrepreneurs through technological, inclusive, and life-changing solutions. Based in Brazil, CloudWalk is a high-end global payment network built on modern technology and proprietary blockchain, focused in bringing a revolution to the payment ecosystem for small and medium-sized businesses. As a unicorn, the company has provided its customers with more than R$ 1 billion in savings by charging fair fees on its transactions and is now present in more than 300.000 businesses across 5.000 brazilian cities. With investors such as the Valor Capital Group, HIVE Ventures and Coatue, the company has already raised US$ 365.5 million in investments and R$3.4 billion in FDICs for anticipation of receivables in its network of financial solutions. In 2022, it was the only brazilian fintech to be featured in the "The Retail Tech 100" ranking by CB Insights, on the "Protection Solutions for Payments and Frauds".

Company details

Company typeSME

IndustryFintech: Finance + Technology

Company size201 - 500

Links

Website LinkedIn See all jobs

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Job description

About CloudWalk:

We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically.

As a member of the Backoffice team, you are expected to be experienced in Know Your Customer processes, passionate about customer service and also technology. Your mission is to complete the customer’s accreditation as fast and as efficient as possible.

What You´ll Be Doing:

Manage and execute regulatory and compliance processes, including Bacenjud, CCS0011, and Bacen Correios;

Monitor metrics, review performance, and propose new solutions or data providers for KYC and customer data updates;

Conduct KYC and KYB processes, including business validation and professional license verification;

Validate tax identification numbers and perform criminal background checks;

Investigate and eliminate false positives in risk and compliance workflows;

Implement and improve KYC rules and processes;

Manage manual review queues and onboarding overflow processes;

Perform rechecks and maintain up-to-date customer records.

What You´ll Need to Succeed:

SQL knowledge;

Experience automating and building using Claude Code, Droid and any other LLMs;

Data analysis with dashboards and spreadsheets;

Excellent communication skills, both written and verbal;

Grit and ownership spirit;

Strong analytical skills with logical reasoning;

Big attention to details;

Ability to keep learning new things while constantly improving what we are already good at;

Fluent English;

Excellent organizational abilities;

Enthusiasm and passion for technology;

Proactive attitude.

Join us at CloudWalk, where we’re not just engineering solutions; we’re building a smarter, AI-driven future for payments—together.

By applying for this position, your data will be processed as per CloudWalk's Privacy Policy that you can read here in Portuguese and here in English.