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General Manager, Entertainment

Role overview

Qualifications

  • 15+ years of progressive leadership with significant time in or directly serving the Entertainment industry (media, streaming, gaming, live events, sports, or adjacent sectors).
  • Proven track record of driving material revenue growth in a commercial or client-facing leadership role.
  • Deep familiarity with consulting, technology services, or digital transformation in an Entertainment context.
  • Fluency with AI, data, and digital capabilities as they apply to entertainment businesses; practitioner-level comfort with Agentic AI.

Responsibilities

  • Own and drive global revenue growth for the Entertainment vertical; develop and execute go-to-market strategy in partnership with regional Managing Directors; set annual and multi-year revenue plans; identify high-value opportunities; build and sustain C-suite client relationships; act as executive sponsor for marquee Entertainment client engagements; engage with partners (Google Cloud).
  • Lead the Entertainment market operating model — defining how commercial, delivery, and capability teams work together; partner with regional Managing Directors to align strategy with local execution; influence resource allocation and investment decisions; develop, mentor, and inspire a high-performing team culture; represent Entertainment in executive leadership forums.
  • Serve as Apply Digital's external voice in the Entertainment industry — speaking engagements, panels, and media commentary; maintain deep command of Entertainment trends; translate market signals into strategic direction; author POVs and maintain relationships with analysts, studios, platforms, publishers, leagues, and ecosystem partners.
  • Champion Agentic AI adoption across Entertainment client engagements — guiding delivery organization in building Agentic Experience capabilities; shape external narrative; stay at the frontier of agentic systems in entertainment and bring insights to clients and internal stakeholders.

About the company

Apply Digital logo

Apply Digital

Apply Digital solves complex problems with well-executed digital solutions for some of the most respected brands in the world. We help our clients gain a competitive advantage and delight users with expertly executed digital products, platforms, and commerce. We are a proud member of the MACH Alliance and have been recognized as the North American Partner of the Year 2023 by Contentful, Services Partner of the Year for UK 2021 and 2022 by commercetools, and Breakthrough Partner of the Year 2023 by Talon.One. Our clients include Moderna, Kraft Heinz, EA, Shaw Mobile, Lululemon, Arc'teryx, Atlassian, Tishman Speyer, Tigo, Coca Cola Embonor, Brompton Bikes, Games Workshop, and The Very Group.

Company details

Company typeScaleup
Company size501 - 1000

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Job description

ABOUT APPLY DIGITAL
 
Apply Digital is a global agentic customer experience partner, client-obsessed and built for a new era of client services. We bring together consumer and entertainment industry expertise and elite talent to connect strategy, agentic experiences, technology, and data for the world's most ambitious organizations. With the agility to move fast and the experience to deliver with precision, Apply Digital works with clients like Arc'teryx, NFL, NBA, Lululemon, and Kraft Heinz.

For more information, visit applydigital.com
 
LOCATION: Apply Digital is hybrid/remote friendly. The preferred candidate should be based in North America and able to collaborate with teams across ET, PT and GMT time zones.
 
THE ROLE:

Apply Digital is investing in deep industry leadership to drive the next phase of growth. As General Manager, Entertainment, you will be a CEO-reporting executive with full accountability for revenue performance in the Entertainment vertical globally — spanning media, streaming, gaming, live entertainment, sports, and adjacent sectors.

This is a rare combination of commercial leadership and market authority. You will own the global revenue number, shape go-to-market strategy, and serve as Apply Digital's most visible voice in the Entertainment space. Critically, you will bring an advanced, practitioner-level perspective on the impact of AI — and guide both clients and internal teams on how autonomous, agentic customer experiences are reshaping Entertainment.

You will work in close partnership with regional Managing Directors (NA, EMEA and LatAm) who own local market execution, providing strategic direction, deal support, and arena-level coordination. 


What You'll Own
Revenue & Commercial Leadership
  • Own and drive global revenue growth targets for the Entertainment verticals.
    Develop and execute go-to-market strategy for the Entertainment market in partnership with regional Managing Directors.
  • Set annual and multi-year revenue plans presented to the CEO; maintain transparent progress reporting.
  • Identify and prioritize high-value opportunities across media, streaming, gaming, live events, sports, and adjacent segments.
  • Build and sustain C-suite client relationships that generate pipeline, deepen partnerships, and position Apply Digital as the trusted transformation partner of choice.
  • Act as executive sponsor for marquee Entertainment client engagements.
  • Engage and strengthen relationships with Apply’s partners, specifically our Google Cloud alliance.
  • Organizational Leadership
  • Lead the Entertainment market operating model — defining how commercial, delivery, and capability teams work together.
  • Partner with regional Managing Directors to align strategy with local execution, removing barriers and amplifying success.
  • Influence resource allocation and investment decisions to prioritize Entertainment growth initiatives.
  • Develop, mentor, and inspire a high-performing team culture oriented around client value, growth, and continuous innovation.
  • Represent Entertainment in executive leadership forums, shaping organizational priorities and investment.
  •  
    Industry Expertise & Thought Leadership
  • Serve as Apply Digital's recognized external voice in the Entertainment industry — sought after for speaking engagements, panels, and media commentary (CES, Cannes Lions, Google Cloud Next, Shoptalk, NRF, etc).
  • Maintain deep command of Entertainment trends including streaming economics, audience fragmentation, IP monetization, gaming growth, and the convergence of physical and digital experiences.
  • Translate market signals into clear strategic direction for internal teams and clients.
  • Author or contribute to point-of-view materials, whitepapers, and market perspectives that build Apply Digital's credibility.
  • Maintain ongoing relationships with industry analysts, studios, platforms, publishers, leagues, and ecosystem partners.
  •  
    Agentic AI Leadership
  • Champion Agentic AI adoption across Entertainment client engagements — educating clients on the strategic and operational implications of autonomous, AI-driven systems.
  • Guide Apply Digital's delivery organization in building Agentic Experience capabilities relevant to Entertainment: autonomous content recommendation, AI-driven production workflows, intelligent audience engagement, and real-time personalization for live events.
  • Shape Apply Digital's external narrative on Agentic Experience within Entertainment, establishing a differentiated market position.
  • Stay at the frontier of how agentic systems are reshaping entertainment business models — from AI-generated content to autonomous distribution — and bring these insights to clients and internal stakeholders.

Who You Are
Experience
  • 15+ years of progressive leadership with significant time in or directly serving the Entertainment industry (media, streaming, gaming, live events, sports, or adjacent sectors).
  • Proven track record of driving material revenue growth in a commercial or client-facing leadership role.
  • Deep familiarity with consulting, technology services, or digital transformation in an Entertainment context.
  • Demonstrated thought leadership — published work, speaking history, or recognized industry presence.
  • Experience leading within matrix organizations; demonstrated ability to influence across regions and functions without direct authority.
  • Fluency with AI, data, and digital capabilities as they apply to entertainment businesses; practitioner-level comfort with Agentic AI.
  •  
    Leadership & Operating Style
  • Executive presence and communication skills befitting a CEO-reporting, client-facing leader.
  • Commercially oriented and highly accountable — comfortable owning a revenue number and building process from scratch.
  • Able to move fluidly between strategy and execution; sets direction and works through details.
  • Strong coaching instincts; energized by building internal capability, not just managing external relationships.
  • Self-directed with a bias toward action in a fast-moving, ambiguous environment.
  • #LI-Remote #Promoted #LI-SE1
    LIFE AT APPLY DIGITAL
     
    People are at the core of everything we do at Apply Digital. We provide you with modern tools, systems and approaches, value your time, safety, and health, and strive to build a work community where you can thrive and grow. Here are a few benefits we offer to support you:
     

    Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.
    An inclusive and safe environment: We're truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
    AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.
    Generous vacation policy: Work-life balance is key to our team's success, so we offer flexible personal time off (PTO) to promote overall well-being.
    Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
    Flexible work arrangements: We work in a variety of ways — remote, in-office, or a blend of both.

     
    Apply Digital is a safe, respectful, and inclusive community where differences are celebrated. We are committed to equal opportunity and fostering a workplace where everyone belongs. Learn more in our Diversity, Equity, and Inclusion (DEI) section. For recruitment accommodations, please email careers@applydigital.com.

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    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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