Key Facts

Remote From:

Full time

Expert & Leadership (>10 years)

English

Hard Skills

Stakeholder Communications Program Development Community Advocacy Policy Analysis Community Development Electronic Referrals Integrated Care Support Engineering Meeting Facilitation Vendor Management +2 more

Other Skills

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Public Speaking
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Communication
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Adaptability
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Time Management
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Teamwork
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Training And Development
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Organizational Skills
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Relationship Building

Roles & Responsibilities

High School Diploma/GED with six (6) years’ experience working with individuals with Behavioral Health/Mental Health, Intellectual/Developmental Disabilities or Substance Use, or an Associate’s degree with four (4) years’ experience, or a Bachelor’s degree with two (2) years’ experience, or an equivalent combination of education/experience.
Must have a valid driver’s license.
Must reside within Trillium’s Northern Region (counties: Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, and Warren).
Must be able to travel within catchment as required.

Requirements:

Coordinate and/or support stakeholder meetings and events held in the community or virtually (frequent travel is required).
Attend staff meetings of partner agencies to explain changes and updates in the Behavioral Health and I/DD system and promote best practices as a Tailored Plan.
Educate other employees and the community at large about services, changes, funding source requirements, eligibility, and service availability.
Work with provider agencies and community stakeholders to encourage the whole person care approach to physical and behavioral health services, person-centered planning process, and provide technical assistance as needed.

Trillium Health Resources

Insurance

About Trillium Health Resources

Trillium Health Resources manages specialty behavioral health care for eastern North Carolinians across 28 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve reach their fullest potential. Everyone on Trillium’s staff--our care managers, call center, claims agents, project managers, and IT staff--all contribute to this mission. We offer a challenging, engaging work environment where staff take home more than a paycheck. Our performance management plan includes regular check-ins to examine individual employee goals and professional development plan. Our departments work on cross-functional, short-term projects and long ranging initiatives. Every day we see the results of our dedication, in the smiles of children on our accessible playgrounds and pride on the face of an adult cooking a meal for the first time. By joining Trillium, you are doing more than going to work…you are transforming lives. We help those with mental health conditions, intellectual and developmental disabilities, traumatic brain injury, and substance use disorders (Medicaid members and state-funded recipients) get the services they need to improve well-being and live fulfilling lives. We are dedicated to carrying out our mission by investing in the health and well-being of the communities we serve and empowering individuals with access to services, tools and resources to live a fulfilling life. Trillium reserves the right to hide material (comments, images and/or links to other sites) that contains anything vulgar or sexually explicit; is spam; advocates or depicts illegal activity; targets or disparages any ethnic, racial, other type of group; contains personal attacks of any kind; promotes private business ventures, services, or products; campaigns for public office or promotes a political organization; infringes on copyrights or trademarks; or is off topic.

Company type: SME

Industry: Insurance

Founded: 2018

Company size: 501 - 1000

Website LinkedIn See all jobs →

Job description

Pay Plan Title: Coordinator

Working Title: Community Liaison Coordinator

FLSA Status: Exempt

Posting Salary Range: $54,106 - $67,210

Office Location: Remote within Trillium’s Northern Region (See requirements section for included counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

A collaborative, mission-driven work environment
Competitive benefits and work-from-home options for most positions
Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

Trillium Health Resources has a career opening for a Community Liaison Coordinator to join our team! The Community Liaison Coordinator is responsible for providing overall coordination and oversight of developing and supporting a community for all members receiving services for assigned regions in the Trillium MCO/Local Management Entity catchment area. The Community Liaison Coordinator assists with program development, consultation, resource management, coordination of other services, and agencies to best meet the needs of the persons served by various stakeholders in the community. This position involves frequent travel within the assigned region, and may work in other regions, after hours, and weekends on occasion when necessary to meet the needs of the organization.

On a typical day, you might:

Coordinate and/or support stakeholder meetings and events held in the community or virtually (frequent travel is required).
Attend staff meetings of partner agencies to explain the changes and updates in the Behavioral Health and I/DD system as well as promote best practices as a Tailored Plan.
Educate other employees and the community at large about services, changes, funding source requirements, eligibility, and service availability.
Work with provider agencies and community stakeholders to encourage the whole person care approach to physical and behavioral health services, person-centered planning process, and provide technical assistance as needed.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
Work-from-home options available for most positions
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies

Qualifications

Required:

High School Diploma/GED and six (6) years’ experience working with individuals with one of the following: Behavioral Health/Mental Health, Intellectual/Developmental Disabilities or Substance Use; OR
Associate’s degree and four (4) years’ experience working with individuals with one of the following: Behavioral Health/Mental Health, Intellectual/Developmental Disabilities or Substance Use; OR
Bachelor’s degree and a minimum of two (2) years’ experience working with individuals with one of the following: Behavioral Health/Mental Health, Intellectual/Developmental Disabilities or Substance Use; OR
Equivalent combination of education/experience.
Must have a valid driver’s license.
Must reside within Trillium’s Northern Region, which includes the following counties: Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, and Warren.
Must be able to travel within catchment as required.

Preferred:

Human Services degree
Master’s degree in Human Services field
Four (4) years of the above experience
Experience working with community-based stakeholders

Deadline for Application: May 14, 2026 at 11:59PM

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

Employer name, dates of service (month/year), average hours worked per week, and essential job duties
Education details (degree type, date awarded, institution, field of study)
Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

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