7+ years leading organizational change management initiatives in consulting or complex enterprise environments
5+ years leading teams delivering blended learning solutions for professional and technical skills
Experience designing and developing content with the ADDIE model
Deep knowledge of adult learning theory, instructional design principles, and performance consulting
Requirements:
Lead the design and execution of organizational change management strategies and plans aligned to enterprise transformation initiatives
Oversee delivery of OCM workstreams including communications, leadership alignment, business readiness, change adoption, and learning
Create comprehensive learning strategies to address the learning needs of all impacted audiences including curriculum architecture, optimal delivery models, learning governance, measurement, and alignment to project dependencies
Identify executive alignment risks and resistance points and develop targeted mitigation strategies
Job description
Description
Senior Training & Change Management Lead
Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there.
Position Overview
The Senior Training and Change Management Lead provides client-facing leadership across organizational change management (OCM) and enterprise training initiatives. This role is responsible for designing and executing integrated change, learning, and adoption strategies that enable successful large-scale business transformations, digital system implementations, and cultural change initiatives.
Responsibilities
Lead the design and execution of organizational change management strategies and plans aligned to enterprise transformation initiatives
Oversee delivery of OCM workstreams including communications, leadership alignment, business readiness, change adoption, and learning
Create comprehensive learning strategies to address the learning needs of all impacted audiences including curriculum architecture, optimal delivery models, learning governance, measurement, and alignment to project dependencies
Identify executive alignment risks and resistance points and develop targeted mitigation strategies
Assess organizational readiness and adoption and report progress and risks to transformation leadership
Develop and manage training workstream plans including scope, schedule, resources, dependencies, and risks
Lead the design, development, and delivery of blended learning solutions aligned to change and adoption objectives
Provide leadership, coaching, and oversight to instructional designers, training developers, and contractor resources
Ensure training documentation standards, curriculum governance, and approval processes are followed
Design and develop instructor‑led, virtual, and self‑paced training content
Facilitate workshops, onboarding sessions, and role‑based training programs
Ensure training materials are engaging, inclusive, and aligned with adult learning principles
Partner with internal practice leaders and client stakeholders to ensure delivery quality and resource availability
Provide practice leadership by mentoring and coaching change and training practitioners, contributing reusable methods and templates, and driving consistent delivery quality across engagements.
Required Skillsets
This is a remote position based in the United States
7+ years leading organizational change management initiatives in consulting or complex enterprise environments
5+ years leading teams delivering blended learning solutions for professional and technical skills
Experience designing and developing content with the ADDIE model
Strong verbal communications skills as well as exceptional writing ability skills
Experience supporting ERP and enterprise system implementations (SAP, Oracle, Workday, Infor, Salesforce, etc.)
The resource should have considerable experience working with and developing standards for multiple training documentation tools (SAP Enable Now, Ancile uPerform, Captivate, Camtasia, Articulate, Assima, etc.), Digital Adoption Platforms (WalkMe, Whatfix, etc.), and Learning Management Systems (Cornerstone, SuccessFactors, etc.).
Deep knowledge of adult learning theory, instructional design principles, and performance consulting
Outstanding stakeholder engagement, facilitation, and communication skills
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Office 365
Ability to travel up to 0-25%
Remote position based in the United States
Education
Bachelor’s degree in Business, Organizational Leadership, Communications, or a related field, or equivalent experience
At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.
The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.
