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Bilingual International Sales Coordinator

Key Facts

Remote From: 
Full time
Entry-level / graduate
Spanish, English

Other Skills

  • •
    Program Management
  • •
    Microsoft Excel
  • •
    Microsoft PowerPoint
  • •
    Microsoft Word
  • •
    Computer Literacy
  • •
    Non-Verbal Communication
  • •
    Multitasking
  • •
    Time Management
  • •
    Teamwork
  • •
    Solutions Focused
  • •
    Detail Oriented
  • •
    Prioritization
  • •
    Self-Motivation
  • •
    Problem Solving

Roles & Responsibilities

  • 3-5 years of relevant CPG experience in international sales/coordination managing LATAM retailer accounts
  • Bilingual in English and Spanish; all customer communications conducted in Spanish
  • Excellent verbal and written communication skills, with strong organization and project management abilities; able to prioritize and multi-task in a fast-paced environment
  • Proficient with Microsoft Office Suite; strong collaboration and initiative; bachelor's degree preferred

Requirements:

  • Program management: manage programs from start to finish, ensure on-time shipping of orders, obtain approvals for proformas, importer labels, shipping marks and export documents; coordinate with cross-functional teams to resolve issues and maintain up-to-date customer requirements
  • Account requests: process all customer forms (New Item Set Up, New Account, New Vendor, Quote Sheets), respond to requests promptly, and develop rapport with accounts to keep them updated
  • Sales support: coordinate sample requests, track samples for customers, manage international price lists, assist with new product presentations, and complete sales and placement reports
  • Marketing support: manage requests for videos, shelf talkers, banners, logos; assist with onboarding of new agencies or influencers; assist with invoice payments

Job description

Are you an upbeat, energetic, and self-motivated individual looking for an opportunity to grow in the Sales function? If this sounds like you, then we’ve got the perfect role for you!  What makes this role even better is that it is 100% remote and can be located anywhere in the U.S.


The Opportunity

Horizon Group USA is seeking a bilingual, energetic and self-motivated International Sales Coordinator to join our Latin America Sales Team. This is a fast-paced, detail-oriented and varied role that is perfect for someone who is not afraid to take on new challenges and is looking to grow in the sales function within our highly creative business. The ideal candidate has outstanding communication and organization skills, is driven, flexible and can thrive in a fast-paced team environment. This position provides support in the areas of order management, sales tasks, administrative and marketing activities to Sales Leads and works closely with many other areas of our business. 

Key Responsibilities:

  • Program Management
  • Manages programs from beginning to end, meeting all deliverables to ensure orders ship on time
  • Works with customers to get approvals of proformas, importer labels, shipping marks and export documents
  • Works closely with cross-functional teams to solve any problems that arise that could jeopardize deliverables 
  • Maintains all customer requirements up to date 
  • Account Requests
  • Works with cross-functional teams to complete all customer forms: New Item Set Up Forms, New Account Forms, New Vendor Forms and Quote Sheets
  • Manages all customer requests in a timely manner
  • Develop rapport with all accounts and keep customers up to date on all their requests
  • Sales Support
  • Coordinate samples request and tracks samples for customers
  • Works on new international price lists
  • Assists on new product presentations as needed
  • Completes sales and placement reports as needed
  • Marketing Support
  • Manages the request for videos, shelf talkers, banners, logos, etc.
  • Assist with new agency or influencers set up
  • Assist with invoice payments

 

 Skills and Qualifying Experience:

  • Has at least 3-5 years of relevant CPG experience working as an International Customer Representative or International Sales Coordinator managing retailer accounts preferably in the LATAM region
  • MUST be bilingual in English and Spanish as all communication with customers will be in Spanish 
  • Must have excellent verbal and written communication skills
  • Must be organized and have excellent project management skills
  • Must have a solution-oriented mindset and able to take initiative
  • Must be able to prioritize, multi-task and work in a fast-paced environment
  • Must have strong collaboration skills
  • Must be computer savvy, have strong technical skills and experience with Microsoft Office Suite (Word, Excel & PowerPoint)
  • A bachelor’s degree is preferred

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