1+ years of experience in administrative, validation, or data-related roles
Strong attention to detail and high level of accuracy
Excellent organizational and multitasking skills
Proficiency in Microsoft Office, especially Excel
Requirements:
Validate incoming customer work orders against company rates and guidelines
Identify discrepancies and return incorrect orders to clients for correction
Maintain accurate and up-to-date records in internal systems and databases
Ensure compliance with internal procedures and client requirements
Job description
This is a remote position.
We are looking for a detail-oriented and reliable Validation Administrator to support operational accuracy and compliance within a fast-paced environment.
This role focuses on validating customer work orders, ensuring data integrity, and coordinating with clients and internal teams to resolve discrepancies.
You will work closely with billing, operations, and client-facing teams, playing a key role in maintaining financial accuracy and efficient workflows. This position is ideal for someone who is highly organized, analytical, and comfortable working with data and systems.
Work setup: Hybrid
Type: Full-time
Your Duties
As a Validation Administrator, you will be responsible for:
Validate incoming customer work orders against company rates and guidelines
Identify discrepancies and return incorrect orders to clients for correction
Maintain accurate and up-to-date records in internal systems and databases
Ensure compliance with internal procedures and client requirements
Adapt to updates in systems, processes, and pricing structures
Act as a control point for operational requests, ensuring accuracy and policy adherence
Respond to client and internal queries regarding validation issues
Coordinate with internal teams to resolve discrepancies efficiently
Manage incoming urgent requests via phone (e.g. ERS support line)
Maintain clear communication and strong working relationships with stakeholders
Support overall operational efficiency through accurate data handling and reporting
Requirements
1+ years of experience in administrative, validation, or data-related roles
Strong attention to detail and high level of accuracy
Excellent organizational and multitasking skills
Good communication skills (written and verbal English)
Ability to work in a fast-paced, process-driven environment
Strong analytical and problem-solving abilities
Proficiency in Microsoft Office, especially Excel
Experience working with databases, CRM systems, or similar tools is a plus
Ability to follow procedures and ensure compliance with guidelines
Proactive, reliable, and able to work independently
Comfortable collaborating with internal teams and external stakeholders
