Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Content Creation Training Analysis Employee Onboarding Employee Engagement Executive Relationship Management Recruitment Strategies Progress Monitoring Employee Onboarding Issue Management Organizational Structure +1 more

Other Skills

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Virtual Collaboration
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Record Keeping
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Customer Service
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Professionalism
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Accountability
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Communication
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Multitasking
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Time Management
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Teamwork
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Detail Oriented
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Reliability
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Physical Flexibility
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Mentorship
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Relationship Building
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Self-Motivation

Roles & Responsibilities

High School Diploma or equivalent required
2–4 years of experience in onboarding, training coordination, customer support, retail operations, or related field
Demonstrated ability to build relationships quickly and communicate effectively with diverse audiences
Strong organizational skills and attention to detail with the ability to manage multiple priorities in a fast-paced environment

Requirements:

Facilitate engaging virtual onboarding and welcome sessions that set clear expectations and build confidence for new hires entering the field
Maintain proactive communication with new hires before and after initial visits to ensure they feel supported and connected during their first weeks
Coordinate onboarding activities with recruiting and field leadership to ensure new hires are prepared to begin assignments and monitor progress toward training milestones
Build positive relationships with new hires, field leadership, and internal partners to create a consistent, supportive onboarding environment and contribute ideas to improve processes

2020 Companies

Marketing & Advertising

About 2020 Companies

WHO WE ARE2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients.WHAT WE DOWhether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 Companies identifies the opportunities in every challenge and works side-by-side with brands to guarantee success.Each year we deliver over 25 million in-person impressions, and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike.WHERE WE DO ITWe train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals. From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes. HOW DO WE DO ITTo guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems.We have never missed a launch. 2020 Companies is built on scalable infrastructure, industry-leading speed to market, and benchmark-breaking results. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals and scale the staff to fit the size and deployment timetable they need.

Company type: XLarge

Industry: Marketing & Advertising

Founded: 2018

Company size: 10001

Website LinkedIn See all jobs →

Job description

Job Type:

Regular

Work Location:

Remote - GA - EST

Overview:

2020 Companies has partnered with HP to hire an Onboarding Specialist

We’re looking for an energetic and detail-oriented Onboarding Specialist to deliver a welcoming, organized, and confidence-building onboarding experience for newly hired associates. In this role, you’ll play a key part in shaping each new hire’s first impression of the organization, setting the tone for long-term success. You’ll bring a strong sense of ownership and a genuine commitment to ensuring new team members feel prepared, supported, and ready to represent the brand in-store. Working closely with recruiting, field leadership, and internal partners, you’ll help ensure onboarding runs smoothly, communication stays consistent, and new hires transition into the field with clarity and confidence.

What We Offer

Competitive salary, weekly pay
Next-day pay on demand with DailyPay
Paid training
Equipment provided
Medical/Dental/Vision
401K Match
Partial Technology reimbursement
Product giveaways
Week off between Christmas and New Year’s
Birthday off

Job Description:

Facilitate engaging virtual onboarding and welcome sessions that set clear expectations and build confidence for new hires entering the field
Maintain proactive communication with new hires before and after their initial visits, ensuring they feel supported and connected during their first weeks in the role
Conduct structured early engagement conversations to understand how new hires are adjusting and identify opportunities to strengthen their readiness
Partner with recruiting and field leadership to coordinate onboarding activities and ensure new hires are fully prepared to begin their assignments
Monitor onboarding progress and follow through on required training and onboarding milestones with attention to detail and accountability
Demonstrate a strong sense of ownership for the new hire experience by addressing questions promptly and resolving issues before they become barriers to success
Build positive relationships with new hires, field leadership, and internal partners to create a consistent and supportive onboarding environment
Support onboarding coverage across assigned cohorts while remaining flexible to meet changing program needs and hiring volume
Maintain accurate documentation of onboarding interactions and engagement outcomes in designated systems
Contribute ideas and feedback to continuously improve onboarding processes and strengthen the overall new hire experience
Create engaging, polished, professional content for new-hire learning library
Perform other duties as assigned

Performance Measurements

Timely completion of onboarding sessions and early engagement touchpoints
New hire participation, responsiveness, and overall engagement during onboarding
Retention trends within the first 30 days of employment
Accuracy and reliability of onboarding documentation and communication
Positive feedback from new hires and field leadership regarding onboarding support
Consistent execution of onboarding standards across assigned cohorts

Qualifications

High School Diploma or equivalent required
2–4 years of experience in onboarding, training coordination, customer support, retail operations, or a related field
Demonstrated passion for helping others succeed and creating a positive onboarding experience
Proven ability to build relationships quickly and communicate effectively with diverse audiences
Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment
Self-motivated and dependable, with a strong sense of accountability and follow-through
Comfortable working independently in a remote environment while maintaining strong collaboration with team members and leadership

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.