Host Sales Manager, Seasonal Exchange

Position:  Host Sales Manager, Seasonal Exchange 

Reports to:  Director, Host Relations, Seasonal Exchange  

Department:  Seasonal Exchange Placements  

Location:  US Remote 

Who we are: 

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multicultural world.

Why work with us:  

• You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change!
• You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:
  • Paid time off and Parental leave
  • Gym Reimbursement Program
  • Employee Assistance Program
  • Short-term & Long-term Disability
  • 6 floating Fridays (based on our eligibility rules)
  • CIEE Study Abroad and TEFL Program discounts
  • 403(b) Retirement Plan with employer contribution
  • Insurance Coverage (life, travel, medical, dental, and vision) 
  • Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
  • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
• You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study-abroad locations, with facilities and staff in 29 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 77-year-old mission to make the world a more peaceful place.

Who you are:  

As Host Sales Manager, you will lead a team of International Recruitment Specialists responsible for driving host employer engagement and job sales within a defined territory. Your primary focus will be guiding your team to successfully sell to new host employers while maintaining and renewing relationships with existing ones. You will coach staff on effective sales strategies, including lead generation, cold calling, presentations, and closing commitments. You’ll also support your team in ongoing account management, specifically resolving host-related issues and requests, with a focus on gold-standard service to ensure long-term client relationships.

What you’ll do: 

The Sales Manager will support the Senior Manager of CIEE Canada Direct Office in achieving annual program sales goals and long-term business development objectives for all Inbound Exchange programs related to the Canadian market. Specifically:

• Provide sales leadership by managing a team of International Recruitment Specialists to sell to new hosts and renew existing host relationships within a defined territory.
• Collaborate with leadership to develop and execute strategic sales plans for the assigned region to meet and exceed seasonal goals.
• Set individualized sales goals and pipeline targets for team members.
• Create outreach strategies to engage new hosts and renew existing relationships.
• Provide gold standard account management to host accounts in your region by building long-term relationships, ensuring the international recruitment specialists are delivering on commitments, and identifying opportunities for growth and retention.
• Participate in high-level sales activities, including presentations to prospective and current hosts.
• Consult with hosts on hiring strategies aligned with participant availability and market trends.
• Work cross-functionally with compliance, participant services, and other internal teams to ensure host satisfaction and program quality.
• Ensure a positive experience for all stakeholders through proactive communication and support.

What you’ll bring: 

The ideal candidate will possess:

• Bachelor's degree required. 
• Minimum 3 - 6 years of previous sales success required, B2B and human capital solutions preferred.
• Minimum 1-3 years of people management experience preferred.
• Ability to draw conclusions and create a strategy based on metrics.
• Strong verbal and written communication skills are required.
• Strong organizational skills with attention to detail required.
• Proactive and a preference for working in a fast-paced environment.
• Ability to work with remote field staff. 
• Ability to investigate and analyze information to draw conclusions and solve problems efficiently.
• Energetic, personable, goal-oriented, and team-oriented.
• Tolerance for ambiguity and a sense of humor.
• Technology proficiency required — experience with Salesforce, Microsoft Suite, Teams, preferred.
• Innovative, creative, and flexible to a changing environment.
• A passion for CIEE's mission and global exchange!

CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply.

Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.

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