Key Facts

Remote From:

Full time

English

Hard Skills

Digital Strategy Development Sales Management Sales Forecasting Cross-Functional Collaboration Customer Retention Conversion Marketing KPI Management Financial Management Order Management Sales Analysis +26 more

Other Skills

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Communication
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Leadership
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Team Management
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Analytical Thinking
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Strategic Thinking
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Problem Solving

Roles & Responsibilities

Proven experience in e-commerce or online sales roles with a track record of driving digital growth
Strong technical knowledge of e-commerce platforms and marketplaces (e.g., Shopify, Linnworks, Amazon, eBay, Back Market, Refurbed)
Advanced analytical and leadership skills with the ability to interpret data, forecast sales, and manage complex projects across departments
Cross-functional collaboration, change management, and process improvement experience; Bachelor's degree in Business, Digital Commerce, or related field (preferred)

Requirements:

Plan, execute, and optimize digital strategies aligned with the brand vision and growth goals
Lead and develop the e-commerce product listing team, ensuring goals, KPIs, and budgets are met
Lead and develop the e-commerce customer support team, focusing on responsiveness, customer satisfaction, and retention
Oversee omni-channel sales initiatives and platform performance; collaborate with Digital Marketing on promotional campaigns to increase traffic, conversions, and customer engagement; monitor inventory lifecycle and provide KPI reporting

Crozier Fine Arts

About Crozier Fine Arts

We believe that art has the power to change our lives and the world for the better; how art gets there- from museums across the world to regional art galleries to the intimacy of someone’s home- matters to us. If you share this belief, please join us in our mission to be the primary service provider for the people and entities responsible for the care, movement, and long-term preservation of art and culture. Crozier is seeking a Marketing Manager in our New York location to join our team. Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, storing and protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artefacts. The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non-traditional collections. Ultra High-resolution 3D scanning, digitization, and bespoke archival solutions are some of the specific services Crozier’s affiliation with Iron Mountain affords.

Founded: 2018

Company size: 501 - 1000

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Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

THE OPPORTUNITY
Title: E‑commerce Sales Manager
Location: United Kingdom/Ireland
Fixed term contract: 15 months

Job Summary

Iron Mountain is seeking a motivated E‑commerce Sales Manager to join our Asset Lifecycle Management team.

In this role, you will be responsible for driving online revenue growth, optimizing the digital customer experience, and leading cross-functional teams to ensure seamless e-commerce operations.

You will join a high-energy team focused on sustainable solutions and digital transformation, partnering with global customers to maximize the value of their inventory.

What You’ll Do

In this role, you will:

Plan, execute, and optimize digital strategies, ensuring alignment with the overall brand vision and growth goals.
Lead and develop the e‑commerce product listing team, ensuring goals, KPIs, and budgets are met.
Lead and develop the e‑commerce customer support team, focusing on responsiveness, customer satisfaction and customer retention.
Oversee and optimize all omni‑channel sales initiatives and the platforms that support them
Collaborate with the Digital Marketing team to execute promotional campaigns which increase traffic, conversions, and customer engagement.
Ensure smooth order processing, fulfillment, and shipping workflows, collaborating with operations teams.
Work closely with the quality team to uphold product standards and support strong customer satisfaction.
Monitor inventory lifecycle and sell‑through performance, providing clear reporting to ensure key KPIs stay on target
Coordinate with IT and web development teams to optimize platform performance, troubleshoot issues, and implement enhancements.
Ensure strategic prioritization of resources with a strong financial focus to drive profit growth.
Analyze traffic, sales metrics, and customer behavior to identify trends, forecast sales, and optimize conversion rates.
Monitor competitors and industry trends to identify opportunities for innovation and growth.

What You’ll Bring

The ideal candidate will have:

Proven experience in e-commerce or online sales roles, with a track record of managing digital growth.
Strong technical knowledge of e-commerce platforms and marketplaces, such as Shopify, Linnworks, Amazon, eBay, Back Market, and Refurbed.
Advanced analytical and leadership skills, with a demonstrated ability to interpret data, forecast sales, and manage complex projects across departments.
Strategic thinking with tactical execution ability
Cross-functional collaboration and leadership experience
Experience of change management and process improvement
A Bachelor’s degree in Business, Digital Commerce, or a related field preferred

What We Offer

Location: United Kingdom / Ireland.
Competitive compensation and benefits aligned with your experience.
Flexible work options to support a healthy work-life balance.
Comprehensive health, wellness, and retirement plans to support you and your family.
Opportunities for continuous learning and professional growth within a global organization.

Ready to elevate the power of your work? Click "Apply" today to join our mission and start your journey with Iron Mountain!

#LI-remote

Category: Sales Operations Group

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