Key Account Manager - Dealer Business Unit

Remote position with approximately 40% travel- candidates must reside within reasonable proximity to a major airport.

The Best Experience Company: 

Our tagline is “The Best Experience Company.” More than just a set of words, it represents the essence of who we are at Springs Window Fashions. As North America’s premier window covering company, we’re committed to creating the Best Experience for our Keys, consumers and end users, business partners, and communities. We want you to join our team of passionate self-starters who believe the world is full of Best Experience opportunities. So, if you’re excited about the thought of a Best Experience career with a team focused on creating Best Experiences for all, we want to hear from you! 

Account Management Team:
The Account Management team is responsible for identifying and executing growth opportunities, expanding programs, unlocking incremental revenue, and actively shaping the right portfolio of accounts, while maintaining margin discipline and operational excellence. The team is proficient at building and maintaining strong relationships with key corporate customer contacts and their broader stakeholder networks, and partnering cross functionally to deliver revenue, margin, and service outcomes that support profitable growth across the Dealer Business Unit.

Objectives & Outcomes:

The Key Account Manager (KAM) is a critical growth owner within the National Accounts team of the Dealer Business Unit, responsible for driving revenue growth, profit performance, and long term account health across a defined, focused subset of national accounts. The portfolio is intentionally scoped to enable deeper engagement, proactive opportunity identification, and consistent execution, with full accountability for revenue and profit outcomes across assigned accounts as well as support execution of our largest national account, Budget Blinds.

Account Ownership & Growth

• Own a defined, focused subset of national accounts (~$5–10M), with full accountability for revenue growth, margin performance, and account health
• Support execution of Budget Blinds program initiatives by managing day to day operational tasks and partnering closely with the Director of National Accounts, Budget Blinds Account Specialist, Field team, and Concierge team to ensure a seamless, high quality customer experience.
• Identify, pursue, and execute growth opportunities that drive incremental revenue and profitable expansion
• Manage pricing strategy, program expansion, promotions, forecasting inputs, and issue resolution
• Execute growth initiatives and account strategies in partnership with National Account leadership
• Build and maintain strong relationships with corporate contacts to support program alignment and execution.

Portfolio & Capacity Enablement

• Manage a portfolio designed to enable deep engagement, opportunity identification, and consistent execution
• Provide dedicated account support for Budget Blinds and other priority brands, as assigned
• Reduce execution gaps and single thread risk through disciplined follow through and coverage

Cross Functional Leadership

• Partner with Product, Marketing, Finance, Operations, Customer Service, and Field Sales to drive growth initiatives
• Lead execution of launches, promotions, pricing updates, assortment changes, and merchandising initiatives
• Partner with RSMs and Field Teams to support dealer level execution and adoption
• Support preparation of customer facing business reviews and performance updates

Data & Performance Management

• Track revenue, margin, forecasts, KPIs, and execution progress
• Monitor performance vs. plan and prior year; proactively identify risks and opportunities
• Maintain accurate forecasts and contribute to account planning and portfolio reviews
• Customer & Relationship Management
• Build and maintain strong relationships with key corporate customer contacts and stakeholder networks
• Support contract expansion, program execution, and promotional alignment
• Gather and share competitive and marketplace intelligence

Salary and Other Compensation:

The annual compensation for this position is reasonably expected to be between $90,000 and $115,000.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance,  vision insurance, 401(k) retirement plan with up to 5% company match of eligible contributions, life insurance, long-term disability insurance, short-term disability insurance, paid vacation time, ten paid holidays per year, and one paid volunteer day off per year.  

This posting is anticipated to remain open until a qualified candidate is hired.  

Qualifications:

• Bachelor’s degree required, business, marketing, or related field preferred
• 2+ years of sales or account management experience (B2B preferred)
• Experience working cross functionally in a matrixed organization
• Strong communication, presentation, and interpersonal skills
• Ability to work independently and collaboratively across cross-functional teams

• Ability to travel up to 40% required, including attending annual conventions and sales meetings

How We Work to Deliver a Best Experience: Our Culture

• Our Core Value: We do the right thing, always
• Our Seven Cultural Behaviors
  • Empowerment - We trust our people.
  • Ownership - We take 100% responsibility for our roles actions, and results.
  • Leadership - We all lead by example and talk direct with respect (DWR).
  • One Team - We are One Springs Team.
  • Customer First - We consider our customers' needs before every decision.
  • Continuous Innovation - We are constantly learning, innovating, and improving.
  • Speed - We define priorities and operate with a sense of urgency and agility.