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Solutions Engineer (Hong Kong)

Oxylabs.io

Roles & Responsibilities

  • Strong networking foundation: TCP/IP, DNS, HTTP/HTTPS, TLS/MTLS, proxies (HTTP/SOCKS), load balancing, NAT/VPN
  • Strong data background: APIs, data pipelines, quality/validation, normalization, monitoring for data flows
  • Familiar with digital-native architectures: APIs, microservices, event-driven patterns; hands-on debugging across layers
  • Cloud basics: practical experience with at least one global cloud (AWS/Azure/GCP) and one China cloud (Alibaba/Tencent/Huawei/ Byteplus)

Requirements:

  • Understand client needs by participating in prospective and existing client meetings to capture data requirements and recommend solutions
  • Own the technical relationship with strategic and largest prospective clients
  • Design and implement workflows to integrate Oxylabs solutions into clients' systems
  • Lead requirements discovery, solution presentations, Proof of Concept builds, and workshops with clients

Job description

Oxylabs is a market-leading proxy and web scraping solution provider driven by a mission to build a highly reliable, scalable, and low-cost cloud infrastructure platform for public web data gathering. We’re a team of 500+ professionals who develop cutting-edge web data-gathering solutions for thousands of the world’s best-known businesses, including Fortune 500 companies. Our vision is to create a future where big data is accessible to all businesses of different sizes around the globe.
 
What’s in store for you: You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.

Your day - to - day:
  • Understand Client Needs: Participate in prospective and existing client meetings to understand their data requirements and recommend solutions that fulfill their business use cases.
  • Technical Relationships: Own the technical relationship with our most strategic and largest prospective clients.
  • Design Workflows: Create and design the best workflows to integrate our solutions into clients' systems.
  • Solution Presentations: Lead requirements discovery, solution presentations, Proof of Concept builds, and various workshop formats with clients.
  • Engagement: Engage with technical and non-technical clients to demonstrate potential solutions effectively.
  • Scraping Knowledge: Utilize in-depth knowledge of web scraping, data structures, and anti-bot bypass techniques to support and guide clients.
  • Customer Onboarding: Provide thoughtful technical guidance to ensure customers quickly and successfully onboard with Oxylabs.
  • Sales Collaboration: Partner with the Sales and Account Management teams on engagements with prospective and existing customers to provide technical guidance and support.
  • Product Feedback: Curate structured product feedback to help Product and Engineering teams enhance and refine our offerings.
  • Sales Training: Educate the sales team on product details, upcoming releases, competitive analysis, and insights into typical customer environments and third-party applications.

    • Your skills & experience:
  • Strong networking foundation: TCP/IP, DNS, HTTP/HTTPS, TLS/MTLS, proxies (HTTP/SOCKS), load balancing, NAT/VPN;
  • Strong data background: APIs, data pipelines, quality/validation, normalization, monitoring for data flows;
  • Familiar with digital-native architectures: APIs, microservices, event-driven patterns; hands-on debugging across layers;
  • Cloud basics: practical experience with at least one global cloud (AWS/Azure/GCP) and one China cloud (Alibaba/Tencent/Huawei/ Byteplus);
  • PoC design and delivery: scoping, instrumentation, measurable outcomes, clear handover;
  • Proven experience operating within China’s internet environment and Great Firewall constraints.
    •  
    We hope that you:
  • Have exceptional presentation, communication, and meeting facilitation skills in both English and Mandarin Chinese;
  • Are eligible (and willing) to travel to Europe, Mainland China and the APAC region;
  • Have proven track record of collaborating with technical personas such as product owners, software engineers, and chief technology officers.

    • We offer:
  • Vacation days as per the Labour Code, plus additional sick leave and special occasion days.
  • Learning & development: online courses and trainings.
  • Mental health apps.
  • Workation.
  • Full remote environment.
  • Company-sponsored tech.
    •
    Ready to apply?
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