Senior Revenue Cycle Management Coordinator

Senior Revenue Cycle Management (RCM) Coordinator

At Specialty Dental Brands, we believe exceptional patient care starts with strong operational support—and that includes a best-in-class revenue cycle team. We’re looking for a Senior RCM Coordinator who is detail-oriented, solutions-driven, and passionate about improving processes that make a real impact across our organization.

If you enjoy solving complex challenges, collaborating with cross-functional teams, and driving meaningful improvements, we’d love to connect with you!

Website: https://specialtydentalbrands.com 

About the Role

• Travel: May require up to 50–75% travel depending on the needs of the practice or region 
• Reports to: RCM Director 
• Key Relationships: General Manager, VP of Revenue Cycle 

What You'll Do

As a key member of our revenue cycle team, you’ll help lead and optimize processes that support the financial health of our organization.

• Oversee core revenue cycle functions, including claims processing, patient billing, accounts receivable, and denials management 
• Develop and maintain policies and procedures to ensure compliance with federal, state, and payer requirements 
• Resolve complex billing and reimbursement issues with confidence and sound judgment 
• Monitor AR performance, aged balances, and revenue trends, implementing improvements as needed 
• Lead denials management efforts, including root cause analysis and appeals strategy 
• Serve as a trusted resource for team members, providing guidance on processes and compliance 
• Prepare and present reports and performance insights to leadership 
• Partner with clinical, coding, and finance teams to ensure accurate charge capture and optimal reimbursement 
• Drive process improvements to enhance efficiency, accuracy, and overall revenue integrity 
• Support audits and compliance reviews, helping implement best practices and corrective actions 
• Evaluate and implement tools, technology, and workflow enhancements to improve operations 
• Stay current on regulatory updates, payer requirements, and industry best practices 

Required Qualifications:

• High School Diploma or GED 
• At least 5 years of experience in healthcare or dental revenue cycle functions 
• At least 5 years of experience in billing and claims resolution 
• At least 5 years of experience in dental front office RCM functions 

Preferred Qualifications:

• Bachelor’s degree in Accounting, Finance, Healthcare Administration, or related field 
• Professional certifications such as CPB, CMB, CDC, or CDBS (or willingness to obtain if requested) 
• Strong knowledge of medical/dental billing, coding, claims processing, and payer requirements 
• Experience developing policies, making operational decisions, and improving workflows 
• Familiarity with EHR/RCM systems (Epic, Cerner, Meditech, or similar) 
• Analytical mindset with a track record of improving revenue performance 
• Excellent communication and collaboration skills 

Why You'll Love Working With Us

We’re proud to offer a supportive, team-focused environment where your contributions truly matter. Along with meaningful work, we provide:

• Competitive compensation 
• Comprehensive benefits package 
• 401(k) with company match to support your future 
• Generous Paid Time Off (PTO) so you can recharge 
• A collaborative culture where your ideas are valued 

Join Us

At Specialty Dental Brands, you’ll be part of a team that’s dedicated to excellence, innovation, and supporting one another. If you’re ready to take the next step in your revenue cycle career, we’d love to hear from you!

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