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The Principal Product Owner, Medicare Advantage Stars is responsible for end to end ownership of Stars focused product capabilities that deliver sustained improvement in Medicare Advantage Star Ratings and measurable gains in member health outcomes. This leader owns the strategy, roadmap, delivery, and performance of Stars aligned products and solutions designed to close gaps in care, improve member experience, and enable consistent, scalable Stars performance across contracts.
This role operates as a single threaded product owner with accountability from concept through value realization, aligning enterprise stakeholders and ensuring solutions are delivered, adopted, and optimized to drive durable Stars results. The ideal candidate brings deep Stars expertise, strong product judgment, and the ability to lead through influence in a complex, matrixed healthcare environment.
Product Strategy & Ownership
- Develop, own, and continuously evolve the Stars product vision and roadmap, ensuring alignment with enterprise Stars strategy, regulatory requirements, and long‑term performance goals
- Translate Stars performance gaps (HEDIS, CAHPS, HOS, Part D, Improvement) into differentiated, member‑centric product capabilities that address root causes—not short‑term fixes
- Own end‑to‑end product accountability, including discovery, prioritization, delivery, adoption, optimization, and realized Stars impact
Execution & Value Delivery
- Lead cross‑functional teams across Product, Technology, Clinical, Quality, Growth, Compliance, and Operations to deliver Stars‑aligned capabilities at scale
- Ensure clear articulation of product vision, priorities, and success metrics to create alignment and momentum across stakeholders
- Balance near‑term Stars performance needs with longer‑term platform and capability investments to enable sustainable result
Data, Insights & Performance Management
- Analyze Stars performance data, market trends, and member sub‑population insights to inform product decisions and prioritize investments
- Define and monitor product‑level KPIs tied directly to Stars outcomes, adjusting roadmap and execution based on performance signals
- Use test‑and‑learn approaches, pilots, and measurement frameworks to validate impact before scaling solutions
Enterprise Leadership & Influence
- Lead and influence senior enterprise stakeholders—Market Leadership, Product, Technology, Clinical, Compliance, Medicaid, and Stars teams—to drive alignment on Stars product priorities and delivery
- Act as a trusted advisor and advanced subject matter expert on Medicare Advantage Stars, guiding teams on how product capabilities can influence performance and member outcomes
- Foster a culture of accountability, continuous improvement, and shared ownership for Stars success
Innovation & Scalability
- Identify and champion innovative approaches (e.g., personalization, automation, AI‑enabled interventions) to close gaps in care and influence member behavior
- Ensure products are scalable, operationally viable, and compliant across diverse contract and population needs
- Anticipate future CMS, Medicare, and market shifts, building adaptable product solutions that remain relevant over time
Use your skills to make an impact
Required Qualifications
- Bachelor’s degree in Healthcare Administration, Business Administration, or related field, or equivalent experience
- 10+ years of experience in healthcare product, strategy, quality, or related roles
- Proven end‑to‑end product ownership experience delivering complex, cross‑functional initiatives with measurable outcomes
- Deep understanding of Medicare Advantage, preferably including HEDIS, CAHPS, HOS, Part D, and Improvement methodology
- Strong analytical skills with ability to translate data and insights into actionable product decisions
- Exceptional communication and influence skills, with experience leading in a matrixed organization
- Advanced proficiency in Microsoft Office and analytical / business intelligence tools
Preferred Qualifications
- Master’s degree
- Experience directly owning or delivering Stars‑aligned technology or member engagement platforms
- Background in healthcare consulting, product innovation, or large‑scale transformation initiatives
- Experience working across Medicare, Medicaid, or integrated plan environments
Additional Information
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$138,900 - $191,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 05-03-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
