Medicaid Specialist

General Purpose

The Regional Medicaid Application Specialist manages Medicaid applications and recertification's for residents across multiple skilled nursing facilities within a region. This role ensures timely and accurate submissions, minimizing Medicaid Pending and Accounts Receivable exposure. The Specialist serves as the primary expert and liaison for Medicaid eligibility, collaborating with residents, families, facility staff, and government agencies.

Essential Duties

Medicaid Eligibility & Application Management

· Oversee the full Medicaid application lifecycle, including initial applications and annual recertification.

· Conduct interviews and financial reviews with residents and responsible parties to gather required

documentation.

· Prepare and submit accurate applications to state agencies within regulatory deadlines.

· Liaise with government caseworkers, respond to RFIs, and resolve complex cases, denials, and appeals.

Compliance & Documentation

· Maintain up-to-date knowledge of federal, state, and local Medicaid regulations.

· Ensure accurate record-keeping in electronic and physical files, adhering to HIPAA and company

policies.

· Document case notes, deadlines, and resident payer status in EHR and financial software (e.g., PointClickCare).

Regional Support & Reporting

· Train and guide facility staff on Medicaid application procedures and documentation requirements.

· Travel within the region for support, document collection, and internal compliance auditing.

· Generate reports for leadership on Medicaid Pending accounts, recertification deadlines, and A/R

exposure.

· Collaborate with billing specialists to ensure accurate patient liability management and claim processing.

Supervisory Requirements

Provides indirect supervision to facility-level Business Office and Social Services staff involved in the Medicaid process. Exercises independent judgment and decision-making in prioritizing work, resolving escalated cases, and directing regional Medicaid operations.

Qualification

Education and/or Experience

· Education: Bachelor’s degree in Business, Finance, Social Work, or related field preferred.

· Experience: 3–5 years managing Medicaid applications in long-term or post-acute care; regional/multi-facility experience a plus.

· Knowledge: Expert knowledge of state Medicaid long-term care eligibility; familiarity with Medicare, Managed Long-Term Care, and other payers is highly desirable.

Physical Demands

· Requires frequent regional travel to various skilled nursing facilities.

· Must be able to work in a typical office setting and interact professionally with residents, families, and governmental agencies.

· May require sitting for extended periods and performing data entry tasks.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while

performing the essential functions of this job. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essential functions.

The noise level in the work environment is usually low to moderate.

PACS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

Join PACS: Elevate Healthcare with Us!

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and fun, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.

If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!

Join Our Team and Thrive!

At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.

Our Comprehensive Benefits Include
 

• Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
• PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
• Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
• Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
• Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.
   

Join us at PACS and take advantage of a workplace that truly values you!

PACS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.