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Sales Support Professional - West Zone

Key Facts

Remote From: 
Full time
English

Other Skills

  • Decision Making
  • Accountability
  • Communication
  • Multitasking
  • Time Management
  • Organizational Skills
  • Detail Oriented
  • Prioritization
  • Social Skills
  • Computer Literacy
  • Problem Solving

Roles & Responsibilities

  • BA/BS in Business or a related field, plus 3+ years of quoting, contract, or medical equipment service/sales experience
  • Strong interpersonal skills with the ability to collaborate across multiple internal groups and maintain positive relationships with internal and external customers
  • Excellent organizational, multi-tasking, prioritization, and attention to detail; strong editing/writing skills for proposals, contracts, and quotes
  • Proficiency with CPQ/Shareville or similar sales quote tooling and ability to update processes to improve team results

Requirements:

  • Create, review, analyze, edit, and escalate preliminary Service quotes in the Sales Tracker Tool (CPQ/Shareville) for Service and Equipment Sales teams
  • Validate new contracts by gathering required contract and configuration documents to ensure accurate and efficient sales quote generation
  • Support sales teams by providing historical customer contract information and reporting
  • Collaborate with Service Sales Executives to understand customer configurations and specific deliverables to ensure quote accuracy

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Completes a number of processes and activities during the sales process with respect to an effective administration of proposals and sales orders (incl. Bid Management) for an assigned organizational unit or customer target group, concerning both sales and after-sales processes.

Service Sales Support - West Zone

In this role, the successful candidate will complete several internal processes supporting Siemens Healthineers Service Contract Sales and Point of Sale activities. Responsibilities include assisting with proposal and contract preparation, reviewing and revising customer price quotes, and performing analysis and editing for Service Contract Sales. This role also offers the opportunity to gain proficiency in Diagnostic Imaging Equipment Service Contract Sales, with exposure to additional business areas.

Responsibilities

  • Perform activities related to creating, reviewing, analyzing, editing, and escalating preliminary Service quotes in the Sales Tracker Tool (CPQ/Shareville) for the Service and Equipment Sales teams.

  • Validate new contracts by gathering required contract and configuration documents to ensure accurate and efficient sales quote generation.

  • Support sales teams by providing historical customer contract information and reporting.

  • Collaborate closely with Service Sales Executives to understand customer configurations and specific deliverables to ensure quote accuracy.

  • Review customer orders and ensure consistency and completeness in partnership with internal stakeholders, the customer, and Siemens’ sales or project management teams.

  • Interface with marketing groups to resolve configuration issues and technical changes.

  • Determine discount rates applied at the time of sale, as applicable.

  • Support full sales procedures, analyze issues, implement changes, and participate in market research or sales/marketing activities within Service Sales.

  • Identify local and regional customers, markets, or regions suited for the service portfolio across various sales channels.

Education

  • BA/BS in Business or a related field, plus 3+ years of quoting, contract, or medical equipment service/sales experience; or an equivalent combination of education and experience.

Required Skills

  • Strong interpersonal skills with the ability to collaborate across multiple internal groups and maintain positive relationships with internal and external customers.

  • Demonstrated ability to identify and resolve moderately complex problems using effective problem‑solving strategies; able to make informed decisions and recommendations.

  • Ability to provide effective and meaningful feedback and operate well in a team environment.

  • Strong organizational skills with the ability to multi‑task, prioritize work, and meet sensitive deadlines.

  • Excellent computing and writing skills with strong attention to detail, including editing and rewriting proposals, contracts, and producing accurate quotes.

  • Demonstrated ownership of issues and willingness to collaborate with peers and cross‑functional teams to resolve challenges and improve processes.

  • Proficiency in updating processes to improve team results and building workflows to enhance overall effectiveness.

Preferred Skills

  • Familiarity with Medical Imaging Equipment Service Contracts, clinical environments, and matrixed organizations.

  • Basic understanding of Siemens Healthineers Service product lines and how product differences impact quoting.

  • Experience with the end‑to‑end sales cycle and complete quote process.

Role Type

  • Remote

Travel

  • Up to 10% travel required.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

$73,030 - $100,419

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

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