Patient Accounting Coordinator 1

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Job Title:

Patient Accounting Coordinator 1

Department:

Health System Shared Services | Patient Accounting

Scope of Position

Revenue Cycle for The Ohio State University Wexner Medical Center is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately. Areas within Revenue Cycle include pre-registration, registration, pre-certification, financial clearance and counseling, financial assistance, scheduling, billing, claims follow-up, customer service, and cash collection. The primary responsibility of staff with Revenue Cycle is to ensure the collection of net revenue for services rendered.

Position Summary

The Patient Accounting Coordinator is responsible for all aspects of patient billing and collection processing in compliance with departmental policies and procedures. Department roles may include, but are not limited to: payment posting, cash reconciliation, refund/credit processing, insurance follow-up, customer service in a call center setting, self-pay collections, or claim submission.

Minimum Qualifications 

High School Diploma or GED. PC Knowledge and interpersonal, verbal, and written communication. Minimum 1 year of experience in a contact center or similar experience in a healthcare environment. Ability to work more than 1 service line, 2 or more revenue cycle functions, or more than 1 site. Achieves or higher rating on annual performance evaluation—no corrective action in the past 12 months. Performance meets departmental standards for quality assurance, teamwork, customer service, and productivity.

Additional Information:

Location:

Remote Location

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.